Lead Field Service Technician – Thermal Works LLC
Thermal Works LLC is seeking an experienced technician to join our team in Madrid or Barcelona, Spain. The Lead Field Service Technician will focus on startup/commissioning and ongoing service of all Thermal Works equipment, working directly with our team and local contractors to ensure optimal performance.
Responsibilities
- Participate in a comprehensive training program at Thermal Works’ U.S. headquarters.
- Manage preventive maintenance and service schedules.
- Perform on‑site quality control for the installation of Thermal Works products.
- Perform all preventive maintenance and service needs for clients.
- Be available for emergency issues while on call.
- Monitor service software to ensure services are met on a timely schedule.
- Collaborate with different departments within the company for product development and improvement.
- Provide technical support for troubleshooting and repair of Thermal Works equipment.
Qualifications
- Technical or Vocational Degree/Certification in HVAC, Mechanical Engineering, or Electromechanical Systems.
- F‑Gas Category I Certification (per EC Regulation No. ********).
- 3–5 years of hands‑on experience in mechanical systems for mission‑critical infrastructure (data centers, healthcare, industrial facilities).
- Experience with chillers and CRAH units, including installation, commissioning, preventive maintenance, and troubleshooting.
- Familiarity with EU safety standards, PED, and EN 378 refrigeration safety norms.
- Baseline circuit analysis and troubleshooting of electrical components.
- Knowledge of hydronic systems and HVAC troubleshooting.
- Understanding of refrigeration theory and applied sciences.
- Strong written and verbal communication skills with a customer‑service focus.
- Fluent in English and Spanish; additional European languages are a plus.
- Ability to read drawings at a basic level and lift up to 50 lbs.
Position Details
Full‑time; reports to CEO. Location: Madrid or Barcelona, Spain (on‑site). Contact: ******