Lead Experience Designer

Wipro Technologies; Bellprat; Presencial; EUR 70.000 - 110.000; Jornada completa

Descripción de la vacante

Designit, in partnership with Wipro, is seeking a Lead Experience Designer to join our team in Spain. You will lead the design of complex customer experiences and services, translating business challenges into human-centered solutions that drive measurable outcomes.

You will shape experience strategies, guide project delivery, and ensure adoption and value realization across client engagements in healthcare and life sciences.

Formación

• Deep expertise in experience design, UX/UI design, or interaction design.
• Proven ability to design craft across research synthesis, journey mapping, service design, and interaction design.
• Ability to connect customer experience to business value with measurable outcomes.
• Excellent stakeholder management and communication, influencing senior audiences.
• Proven ability to lead projects independently and drive progress in complex environments.
• Strategic acumen to tie experience design to ROI and transformation.

Responsabilidades

• Lead the design and delivery of end-to-end customer journeys, service blueprints, and experience frameworks across digital and physical touchpoints.
• Translate business problems into experience-led solutions connecting user needs, commercial objectives, and technology feasibility.
• Own project deliverables, set direction, define outcomes, and ensure high-quality, on-time delivery with solid rationale.
• Collaborate cross-functionally with product, technology, and business stakeholders for seamless concept-to-implementation integration.
• Identify and shape new opportunities within client engagements, contributing to proposals and expansion of Designit's role.
• Understand client context and user needs to frame engagements and spot opportunities beyond the current scope.

Conocimientos

Experience design

UX/UI design

Interaction design

Stakeholder management

Project leadership

Business value / ROI

Descripción del empleo

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

About Designit & Wipro

Designit, Wipro's experience, innovation, and design business, works at the intersection of creativity, technology, and strategy to help ambitious organisations grow and transform.

We take a holistic view of how services work - connecting people, processes, and technology to create experiences that are not only meaningful for users, but operationally sound and commercially viable for the organisations behind them.

The Opportunity

We are looking for a talented and curious Experience Designer to join our team in Spain. In this role, you will work closely on one of our key client engagements in the healthcare and life sciences sector, designing digital products, services, and experiences grounded in user insight and connected to measurable business outcomes.

As a Lead Experience Designer you will lead the design of complex, end-to-end customer and service experiences. You combine strong craft with strategic thinking, translating business challenges into actionable, human-centred solutions that drive measurable outcomes.

Operating at the intersection of customer, business, and technology, you shape experience strategies, lead project delivery, and play a critical role in ensuring adoption and value realisation - making Designit a differentiator in transformation programmes.

Key Responsibilities

• Lead the design and delivery of end-to-end customer journeys, service blueprints, and experience frameworks across digital and physical touchpoints
• Translate business problems into experience-led solutions, connecting user needs, commercial objectives, and technology feasibility.
• Own project deliverables - setting direction, defining outcomes, and ensuring high-quality, on-time delivery with clear rationale.
• Collaborate cross-functionally with product, technology, and business stakeholders to ensure seamless integration from concept to implementation.
• Identify and shape new opportunities within client engagements, contributing to proposals, upsell, and expansion of Designit’s role.
• Understand the client context, business objectives, and user needs that frame each engagement, and help identify new opportunities within existing client relationships by thinking beyond the current scope of work.
• Actively contribute to Designit's design community and culture - sharing inspiration, raising topics, supporting proposals and case studies, and participating in wellbeing and culture initiatives.

Required Experience & Skills

• Deep expertis in experience design, UX/UI design, or interaction design – ideally within a consultancy, agency, or design-led environment.
• Proven ability to design craft across research synthesis, journey mapping, service design, and interaction design
• Ability to connect customer experience to business value, articulating impact through outcomes, KPIs, and value cases
• Excellent stakeholder management and communication skills, influencing senior audiences and aligning cross-functional teams
• Proven ability to lead projects independently, manage ambiguity, and drive progress in complex environments
• Commercial and strategic acumen to connect experience design with business outcomes, ROI, and transformation programmes
• Leadership capability to operate in complex environments, translating between design, engineering, and stakeholders, and driving cross-functional delivery
• Motion and 3D would be desirable skills, but not hard requirements.

Ways of Working

• A systems thinker - able to see the big picture while managing the details that make services work
• Collaborative and generous - working across disciplines and helping teams build shared understanding
• Comfortable with ambiguity - bringing structure and direction to complex, open-ended challenges
• Proactive and accountable - taking ownership of quality and driving work forward with pace and purpose
• Curious about emerging practices - including designing for AI-enabled services, evolving accessibility standards, and new ways of measuring service performance
• Comfortable working at various locations/onsite with client teams in Central Barcelona.

What We Offer

• The opportunity to shape services for ambitious clients
• A role within a collaborative, multidisciplinary team across Europe
• Meaningful responsibility and the chance to influence both client outcomes and Designit's design practice
• Exposure to a range of sectors and project types
• A culture that values creativity, curiosity, and real-world impact

Designit is committed to equal opportunity and fostering an inclusive environment. If you require reasonable accommodation during the application or interview process, please let us know.

Mandatory Skills: User Interface Design.Experience: 8-10 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Provider

Description

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SAP as service provider

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Provider

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YouTube

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