LATAM-Focused Customer Success Coach (Hybrid)

Shiji Group; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Customer Success Coach in Barcelona to engage with LATAM markets. The ideal candidate will have native Spanish and fluent English skills, with preference given to those experienced in Customer Success and Hospitality. This full-time position involves client onboarding, training, and ensuring high customer satisfaction. A vibrant work environment with flexible hours is offered.

Servicios

Flexible working hours

Free coffee, tea & fresh fruit

Brand new office in city center

Formación

• Native Spanish speaker with fluent English.
• Experience in Customer Success is preferred.
• Experience in the Hospitality industry is a plus.

Responsabilidades

• Act as the primary contact for assigned accounts.
• Monitor and support the onboarding process.
• Train clients on using ReviewPro tools.

Conocimientos

Spanish language proficiency

English language proficiency

Empathy

Relationship building

Technology aptitude

Descripción del empleo

A leading technology company is seeking a Customer Success Coach in Barcelona to engage with LATAM markets. The ideal candidate will have native Spanish and fluent English skills, with preference given to those experienced in Customer Success and Hospitality. This full-time position involves client onboarding, training, and ensuring high customer satisfaction. A vibrant work environment with flexible hours is offered.