Last-Mile Operations Lead – Data-Driven & Scalable

Amazon; Barcelona; On-site; EUR 45,000 - 65,000; Full time

Job summary

Amazon Logistics is seeking an Area Manager for a fixed-term contract in Barcelona, overseeing a busy last mile operation. You will build processes, systems, and capabilities to plan and execute delivery at scale, driving cost efficiency and customer and driver satisfaction through rigorous data analysis.

You will mentor the team, foster strong relationships with delivery partners, and implement standard work across multiple stations.

Qualifications

• Experience in direct-to-customer fulfillment operations.
• Ability to define projects, collect requirements, and design process solutions.

Responsibilities

• Lead daily operations of the team, ensuring tasks are completed on time.
• Monitor and report performance, identify gaps and take corrective actions.
• Scale processes and standard work for remote support of a complex area.
• Drive process improvements through data analysis and lean methods.

Skills

Ambiguity tolerance

Leadership

Communication

Problem solving

Data-driven decision making

Project management

Adaptability

Customer-focused operations

Education

Bachelor's or Master’s degree in Engineering or Operations

Tools

SQL

Tableau

Job description

Amazon Logistics is seeking an Area Manager for a fixed-term contract in Barcelona, overseeing a busy last mile operation. You will build processes, systems, and capabilities to plan and execute delivery at scale, driving cost efficiency and customer and driver satisfaction through rigorous data analysis.

You will mentor the team, foster strong relationships with delivery partners, and implement standard work across multiple stations.