Last-Mile Delivery Station Lead

Jd.Com; Meis; Presencial; Jornada completa

Descripción del empleo

About Us

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JINGDONG Logistics (JD Logistics) is the logistics arm of JD.Com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Our capabilities span the entire supply chain, including warehousing, line‑haul transportation, last‑mile delivery, bulky goods logistics, cold chain solutions, and cross‑border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.

The Mission & Core Scope

• The Mission: Launch, stabilize, and run daily operations at a dedicated last‑mile delivery station, ensuring a flawless cross‑docking sorting process and maximum delivery success rates for the assigned zone.
• The Scope: You will take full operational and administrative ownership of the physical delivery depot—overseeing inbound sorting, parcel routing, driver dispatch waves, vehicle safety compliance, and the direct management of shift supervisors and local delivery couriers.

Crucial Expectations & Performance Targets

To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:

• Depot Commissioning & Go‑Live: Turn the bare physical delivery facility into an active, organized sorting and dispatch cross‑dock, meeting launch deadlines with zero operational delays.
• Last‑Mile Delivery Excellence (SLA): Maintain near‑perfect metrics for On‑Time Delivery (OTD), First‑Time Delivery Rate, and scan compliance, actively troubleshooting route disruptions.
• Driver Wave & Sort Optimization: Structure the early‑morning sorting lines and van loading waves efficiently, minimizing driver wait times at the bays and maximizing daily delivery capacity.
• Compliance & Labor Governance: Ensure all station operations and driver scheduling comply 100% with Spanish road transport safety, warehouse risk prevention (PRL), and local labor standards.

Position Requirements

• Hands‑On Floor Leadership: Proven ability to lead and motivate a fast‑paced team of operators and delivery drivers under high‑pressure, time‑sensitive morning dispatch constraints.
• Language Proficiency: Professional fluency in English and Spanish is mandatory to manage local courier operations and report operational performance data clearly to international management. Knowledge of Mandarin is a strong asset.
• Operational Flexibility: High adaptability regarding non‑standard shift hours, specifically early morning sorting windows (e.g., 5:00 AM starts), which are required to stabilize a last‑mile delivery engine.

Diversity & Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.