KYC Analyst Intern

Satispay; Barcelona; Hybrid; EUR 9,600 - 12,000; Full time

Benefits offered by this job

Health support

Meal vouchers

Language courses

Hybrid working policy

Job summary

Satispay is seeking a KYC Analyst Intern to support FinCrime & Operations in Barcelona for a 6-month internship. You’ll assist with onboarding, verify documents, and triage alerts while learning regulatory aspects of digital payments. Hybrid work setup with a monthly internship stipend.

The role emphasizes curiosity, attention to detail, and strong English communication, with Italian as a bonus. This is an excellent opportunity to grow in a fintech environment while delivering real impact.

Qualifications

• Currently pursuing a Bachelor's or Master’s degree.
• Analytical mindset with a passion for accuracy.
• Clear and patient communication skills for a smooth user experience.
• Professional fluency in English; Italian knowledge is a strong asset.
• Proactive, organized, and comfortable asking questions when needed.
• Tech-savvy and quick to learn new software.

Responsibilities

• Provide clear and timely support to consumers primarily via email during verification and onboarding.
• Review identity documents against internal standards and assess authenticity.
• Own a daily queue of cases, aiming for productivity and quality targets.
• Identify inconsistencies or red flags and escalate high-risk cases to FinCrime.
• Learn screening alert triage (PEP, sanctions, adverse media) and regulatory frameworks.

Skills

Analytical mindset

Customer focus

Proactive attitude

Tech-savvy

English fluency

Education

Pursuing Bachelor’s or Master’s degree

Job description

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we're not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken - you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

What you'll be doing

As our KYC Analyst Intern, you'll join our FinCrime & Operations team based in Barcelona for a 6-month internship, playing a key support role in enabling smooth onboarding for our consumers. Here's what that looks like in practice:

• Customer assistance - Provide clear and timely support to consumers (primarily via email) to guide them through the verification, activation, and access process and request missing information.
• Review Identity Documents - Check that ID documents meet Satispay's internal standards, learning to confirm the authenticity of country-specific documents.
• Own Your Daily Queue - Work through a daily queue of cases, meeting productivity, quality, and SLA targets.
• Spot Red Flags - Identify inconsistencies or potential red flags and **escalate** high-risk cases to the FinCrime team.
• Learn & Grow - Over the 6 months, learn how to triage screening alerts (PEP, sanctions, adverse media), support periodic reviews, and understand the regulatory framework behind digital payments.

Who we're looking for

This role needs someone curious, detail-oriented, and eager to learn the fundamentals of FinTech compliance.

• Education - Currently pursuing a Bachelor’s or Master’s degree.
• Analytical Mindset - Keen eye for detail with a passion for digging into documents and ensuring accuracy.
• Customer Focus - Clear and patient communication skills with a focus on delivering a smooth user experience.
• Language Skills - Professional fluency in English (written and spoken); knowledge of Italian is a strong asset.
• Proactive Attitude - Organized, eager to learn, and comfortable asking questions when needed.
• Tech-Savvy - Comfortable using digital tools and learning new software quickly.

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

• Health: psychological support with Serenis.
• Financial resources: meal vouchers for every day worked.
• Growth and development: language courses with Preply.
• Flexibility: hybrid working policy*, flexible working hours.

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Salary: €950 monthly internship net gross allowance.

Equal opportunity employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn more about us

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