Key Account Manager ONCOLOGIA

ESP - 8085 Takeda Pharmaceutical Spain; Madrid; Hybrid; EUR 51,000 - 70,000; Full time

Job summary

Takeda is seeking a Key Account Manager for Oncology in Madrid to drive strategic account and ecosystem engagement across hospitals, pharmacies, and regional decision-makers. You will translate oncology data into compelling scientific storytelling while ensuring compliant, value-based conversations with healthcare professionals.

Responsibilities include leveraging CRM and AI-enabled dashboards to optimize targeting, developing omni-channel campaigns, and collaborating with Medical, Marketing and

Qualifications

• Bachelor’s degree or equivalent.
• Proven experience in hospital / specialty care, preferably Oncology or related areas.
• Experience working with multidisciplinary stakeholders.
• Demonstrated exposure to digital, omnichannel or data-driven engagement models.

Responsibilities

• Lead integrated account strategies across hospitals and decision-makers.
• Deliver value-based scientific conversations with HCPs.
• Leverage CRM and AI analytics to optimize targeting and engagement.
• Design and execute omnichannel campaigns in oncology.
• Collaborate with Medical, Marketing and Market Access teams.

Skills

Strategic thinking

Business acumen

Digital dexterity

AI fluency

Data-driven decisions

Stakeholder engagement

Cross-functional collaboration

Customer centricity

Agility

Multidisciplinary engagement

Education

Bachelor’s degree or equivalent

Tools

CRM systems

AI dashboards

Analytics tools

Job description

Job Description Key Account Manager Oncology Role Purpose

The Key Account Manager Oncology is responsible for driving sustainable growth by orchestrating value-based engagement across the oncology ecosystem. The role evolves from a traditional sales focus to a strategic account & ecosystem leadership role, combining scientific expertise, digital dexterity, data-driven decision making and cross-functional collaboration to maximize patient impact and business performance within full compliance.

Key Accountabilities

Strategic Account & Ecosystem Management

Lead integrated account strategies across hospitals, pharmacies, regional decision-makers, scientific societies and digital opinion leaders. Develop and execute advanced Key Account Plans leveraging real-world data, omnichannel insights and ecosystem mapping. Partner closely with FLM, IFMA, Medical, Marketing and Market Access to ensure aligned and differentiated value delivery. Anticipate changes in the oncology environment (access dynamics, regional influence, patient pathways) and adapt strategies accordingly.

Scientific & Value-Based Engagement

Act as a trusted scientific partner for HCPs within the approved indication, delivering high-quality, value-based conversations. Co-create meaningful scientific interactions in close alignment with Medical and MSL teams, ensuring message consistency and compliance. Translate complex oncology data into clear, impactful scientific storytelling tailored to different stakeholders.

Digital, Data & AI-Enabled Performance

Leverage CRM, AI-powered analytics, dashboards and predictive tools to optimize targeting, engagement frequency and account prioritization. Use data and insights to identify opportunities, risks and growth levers within the territory. Transform insights into actionable recommendations aligned with Oncology strategy and cross-functional priorities. Actively contribute to the adoption of AI and digital solutions that improve productivity, decision quality and customer experience.

Innovation & Omnichannel Activation

Design and execute hybrid and digital TOMEs, involving multiple stakeholders along the patient journey. Collaborate with DD&T and Marketing to develop omnichannel campaigns and innovative engagement models. Identify, scale and share successful pilots and best practices across the OBU, accelerating overall digital maturity.

One Takeda & Cross-Functional Leadership

Act as a digital and innovation ambassador within the KAM community. Contribute to AI / Digital working groups, sharing insights and solutions that can be replicated across the organization. Influence without authority, fostering a strong One Takeda mindset across functions and roles.

Success Capabilities

• Strategic Thinking & Business Acumen – Ability to connect ecosystem insights with business priorities.
• Scientific Excellence in Oncology – Strong understanding of oncology disease areas and patient pathways.
• Digital Dexterity & AI Fluency – Confident use of digital platforms, CRM and AI-enabled tools.
• Data-Driven Decision Making – Turning data into insight and insight into impact.
• Stakeholder Engagement – Building trustful, value-based relationships across complex environments.
• Agility & Adaptability – Thriving in fast-changing, ambiguous oncology contexts.
• Cross-Functional Collaboration – Leading through influence in a matrix organization.
• Customer & Patient Centricity – Always prioritizing patient benefit and ethical conduct.

Education & Experience

• Bachelor’s degree or equivalent.
• Proven experience in hospital / specialty care, preferably Oncology or related complex therapeutic areas.
• Experience working with multidisciplinary stakeholders (HCPs, Pharmacy, Market Access, Medical).
• Demonstrated exposure to digital, omnichannel or data-driven engagement models.

Digital & Data Capabilities (Mandatory)

• Advanced use of CRM systems and digital engagement platforms.
• Ability to work with AI-enabled dashboards, analytics and insight tools.
• Strong understanding of data sources, interpretation and application in account strategy.

KPIs & Measures of Success

• Quality and impact of account plans and ecosystem engagement.
• Adoption and effective use of digital and AI tools.
• Customer engagement quality and satisfaction metrics.
• Data-driven insights translated into business impact.
• Contribution to cross-functional initiatives and One Takeda knowledge sharing.

Compliance & Takeda Values

Acts in full compliance with legal, ethical and company standards. Demonstrates Takeda Leadership Behaviors: Think Strategically, Inspire Others, Deliver Priorities, Elevate Capabilities. Ensures PTRB principles guide all decisions and interactions.

Locations

Madrid, Spain

Base Salary Range: €50,800.00 - €69,850.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Worker Type Employee Worker Sub-Type Regular Time Type Full time

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer.