Key Account Manager Catalluña y Baleares

Takeda; Madrid; Presencial; EUR 51.000 - 70.000; Jornada completa

Descripción de la vacante

Takeda in Madrid is seeking a Key Account Manager to drive strategic engagement with neuropsychiatric specialists across the region, focusing on growth and differentiated patient care.

You will work with KAM peers and Medical/Marketing teams, leveraging CRM, analytics, and AI tools to tailor territory plans, educate clinicians, and optimize patient pathways.

Formación

• Bachelor's degree in Life Sciences, Healthcare, Business, or related field.
• 2–4 years of pharmaceutical/healthcare sales experience.
• Ability to engage in scientific discussions with healthcare professionals.
• Experience using CRM systems, digital platforms, and data analytics.

Responsabilidades

• Account Planning & Execution: implement plans with SMART objectives and monitor progress.
• Customer Engagement: build trusted partnerships with HCPs and decision-makers.
• Omnichannel Excellence: combine in-person and digital engagement with AI-enabled tools.
• Data-Driven Decision Making: use AI analytics to understand territory performance and referrals.
• Operational Efficiency: automate routine reporting and dedicate time to strategic activities.
• Collaboration: align with KAM Manager, Medical, Market Access, and Marketing teams.
• Continuous Learning: stay updated on neuroscience and evolving diagnostics.

Conocimientos

Communication skills

Fluency in Spanish and English

Educación

Bachelor's degree in Life Sciences, Healthcare, or related field

Herramientas

CRM systems

Digital engagement platforms

Data analytics tools

Descripción del empleo

Job Description

At our heart we are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, sexual orientation, race, color, ethnic or social origin,or disability.

Our team is growing and for this we need bright minds with creativity and flexibility – what talent do you have?

About the Role

The Key Account Manager (KAM) role for NS in Catalonia and Baleares is strategic for the national success of the unit and Takeda, as this region represents a significant contribution in both volume and value. Catalonia is a key area for consolidating the growth of Elvanse and ensuring effective coverage in the treatment of neuropsychiatric disorders.

The KAM will work closely with the other two KAMs in the unit, fostering a strong team dynamic aligned with shared objectives. Additionally, active cross-functional collaboration with the Medical and Marketing departments is required to ensure an integrated and patient-centered execution. The KAM's activities will include visits to adult psychiatrists, child psychiatrists, and pediatric neurologists, with the goal of enhancing awareness, accurate patient identification, and appropriate treatment management. The ability to build trust, educate, and support healthcare professionals will be key to success in such a competitive and relevant region as Catalonia. Additionally, the continuous growth of the private psychiatry market in Catalonia represents a strategic opportunity by engaging with specialists in the private sector.

In addition, the role will leverage advanced technologies, innovative tools, and artificial intelligence (AI) to enhance strategic decision-making and customer engagement. The use of digital platforms and data-driven insights will support the identification of opportunities, optimize territory management, and personalize interactions with healthcare professionals. Embracing these technological advancements will be essential to drive efficiency and deliver impactful results in a dynamic and evolving environment.

Key Responsibilities

• Account Planning & Execution: Implement account plans aligned with BU and managerial direction. Use data and CRM insights to identify opportunities, define SMART objectives, and monitor progress.
• Customer Engagement: Build trusted partnerships with HCPs and decision-makers. Deliver high-quality scientific discussions that create value and reinforce Takeda’s leadership in NS
• Omnichannel Excellence: Combine in-person and digital engagement for consistent and compliant customer experiences. Use AI-enabled tools to personalize content and schedule interactions efficiently.
• Data-Driven Decision Making: Utilize AI-supported analytics to understand territory performance, patient journey dynamics, and referral patterns. Anticipate risks and opportunities to optimize resources.
• Operational Efficiency: Automate routine reporting and planning tasks, dedicating more time to strategic follow-up, diagnosis pathway optimization, and cross-functional collaboration.
• Collaboration: Work closely with the KAM Manager, Medical, Market Access, and Marketing teams to align tactics and ensure coordinated execution across the territory.
• Continuous Learning: Stay updated on therapeutic advances in RMD-Rare GI, competitor activity, and evolving diagnostic protocols. Share insights to enhance the team’s collective expertise.

Capabilities & Success Competences

• Customer Focus & Scientific Expertise: Deep understanding of Rare GI diseases, treatment pathways, and the needs of multidisciplinary teams.
• Digital Dexterity: Skilled use of CRM, analytics, and AI-supported platforms for data-driven planning.
• Collaboration & Influence: Works effectively across medical, market access, and marketing interfaces to ensure integrated execution.
• Results Orientation: Achieves objectives with discipline, perseverance and agility in a complex, highly specialized market.
• Innovation & Learning Agility: Embraces new technologies and continuously updates therapeutic and digital knowledge.

What You Bring to Takeda

• Bachelor's degree in Life Sciences, Healthcare, Business, or a related field.
• Approximately 2-4 years of pharmaceutical, biotechnology, or healthcare sales experience
• Ability to build credibility with healthcare professionals and engage in scientific discussions based on customer needs.
• Experience using CRM systems, digital engagement platforms, and data analytics tools to support business decisions.
• Strong collaboration and influencing skills, with the ability to work effectively across cross-functional teams.
• Demonstrated ability to achieve business objectives in a complex and evolving healthcare environment.
• Growth mindset with a willingness to embrace innovation, new technologies, and continuous learning.
• Excellent communication skills and fluency in Spanish and English.

Empowering our people to shine

At Takeda, we earn the trust of society and our customers through our values of Takeda-ism: Integrity, Fairness, Honesty, Perseverance. We incorporate these values in everything we do. They represent who we are and how we act. They help us make decisions that we can be proud of today and in the future. We enable our employees to develop their full potential. As a global top employer, we offer exciting career paths, promote innovation, and strive for top performance in everything we do. Takeda fosters an inclusive, collaborative, and international work environment where our teams are united by their relentless commitment to our goal of improving people's health and creating a better future for the world.

Diversity, Equality, and Inclusion

Takeda is committed to foster diversity, equality, and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age, or disability.

Learn more at takedajobs.com

Locations

Madrid, Spain

Base Salary Range: €50,800.00 - €69,850.00

For information about our benefits, please click here.

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time