Key Account Manager

COLIBRIX ONE; Barcelona; Híbrido; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

English/Spanish classes

Hybrid work model

Training reimbursement

Descripción de la vacante

COLIBRIX ONE in Barcelona is seeking a proactive Key Account Manager to build lasting relationships with merchants and drive fintech innovation across departments.

In this client-facing role you will manage onboarding, advise on products, maintain client databases, and coordinate with finance, compliance, and operations. English and Russian fluency is preferred; hybrid work model available. 1+ years’ experience in regulated banking/payments is advantageous.

Formación

• 1+ years’ experience in a regulated banking/payments role.
• Higher education in Business/Economics is advantageous.
• Excellent written communication and ability to convey complex information clearly.
• Fluency in English and Russian; other languages are a plus.
• Experience in client-oriented roles in B2B environments.

Responsabilidades

• Manage client onboarding and initial document review.
• Advise customers on products and services.
• Establish sustainable customer relationships.
• Maintain and update the client database.
• Serve as single point of contact for merchants and coordinate with finance, compliance, and operations.
• Anticipate client needs and develop action plans with internal teams to drive innovation.

Conocimientos

Communication skills

Strategic thinking

Analytical thinking

Prioritization

Client orientation

B2B experience

Educación

Business/Economics degree

Descripción del empleo

Join COLIBRIX ONE - Innovating the Future of Payments

At COLIBRIX ONE, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:

• Global card processing
• Digital wallet infrastructure
• Cross-border merchant accounts
• Alternative payment methods (APMs)
• Corporate accounts for legal entities

We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you’re eager to solve meaningful challenges and build with purpose, we’d love to hear from you.

About The Role

As a Key Account Manager at Colibrix One, you’ll play a vital role in building strong, lasting relationships with merchants, collaborating across departments, and driving innovation through a deep understanding of client needs. This is a client-facing, strategic position ideal for someone who thrives in a fast-paced fintech environment and is passionate about delivering exceptional service.

Key Responsibilities

• Manage client onboarding, including gathering and conducting an initial review of documents
• Advise our customers regarding products and services
• Establish sustainable customer relations
• Maintain and update the client database
• Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations
• Anticipate client needs, the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices

Your Profile

• Passion for providing the best client experience
• Excellent communication skills, ability to persuade and voice your opinion
• Dedicated, motivated, and confident personality driven by personal achievements and accomplishments
• Previous experience in client-oriented role in the B2B sector
• Strategic and analytical thinking
• Ability to prioritize own workload and work with minimum supervision
• Ability to challenge established norms and proactively seek improvements and better solutions

What you need to succeed in this role

• 1+ years’ experience preferably within a regulated entity in a similar role in banking, payments
• Higher education: Business management, Economy, or other would be an advantage
• Experience working in a fast-paced environment
• Excellent written communication skills and ability to convey complex information in a clear, understandable way for the audience
• Fluency in English and Russian (proficiency in additional languages is considered an asset)

What we offer

• Opportunity to shape the future of fintech solutions within a growing company
• A collaborative and supportive team environment
• English / Spanish classes
• Opportunity to receive reimbursement for work‑related training/courses
• Option to work in a hybrid model based on mutual agreement with the direct coordinator
• This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location