Jefe/a de Rango

Cascada Mall; Marbella; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A culinary innovation hub in Marbella is seeking a Head Waiter to oversee the dining area and ensure impeccable guest service. The ideal candidate has proven experience in high-end restaurants, speaks fluent English and Spanish, and excels in creating a refined atmosphere. Join us to contribute to an exciting gastronomic journey with a dedicated team.

Formación

• Proven experience as a head waiter or in a similar role in a high-end restaurant.
• Ability to create a welcoming and refined dining atmosphere.
• Excellent verbal communication skills to cater to an international clientele.
• Ability to work under pressure and manage busy dining periods.

Responsabilidades

• Oversee the restaurant’s dining area and ensure guests receive impeccable service.
• Coordinate with kitchen staff for timely food preparation and delivery.
• Manage table allocations and reservations to enhance guest satisfaction.
• Provide expert advice on menu offerings to guests and staff.
• Handle guest inquiries and resolve issues to ensure a positive experience.
• Participate in inventory management and oversee dining supplies.
• Collaborate with management to refine service and menu offerings.

Conocimientos

Exceptional customer service skills

Fluent in English

Fluent in Spanish

Knowledgeable about food and beverage

Descripción del empleo

Hey there! Ready to join the Cascada Marbella team as our Head Waiter? At Cascada, we're more than a restaurant; we're a hub of innovation in the culinary world, constantly seeking passionate individuals. We value challenging norms, commitment, hard work, honesty, and excellence. This is your opportunity to join a unique and growing team, contributing to our mission of reaching new heights. Excited to make a mark in the culinary landscape? So are we!

Tasks

• Oversee the restaurant’s dining area, ensuring all guests receive impeccable service and a memorable dining experience.
• Coordinate with the kitchen staff to ensure timely preparation and delivery of food, managing any special requests or dietary restrictions with attention to detail.
• Manage table allocations and reservations efficiently, optimizing seating to enhance guest satisfaction and restaurant capacity.
• Develop and maintain a deep understanding of the menu offerings, including ingredients, preparation methods, and recommended pairings, to provide expert advice to guests and staff.
• Handle guest inquiries and resolve any issues with diplomacy and professionalism, ensuring every guest leaves Cascada Marbella with a positive experience.
• Participate in inventory management, including the oversight of dining supplies and the suggestion of orders as needed.
• Collaborate with the management team to refine service procedures, menu offerings, and special promotions or events.

Requirements

• Proven experience as a head waiter, or similar role in a high-end restaurant or hospitality setting.
• Exceptional customer service skills and the ability to create a welcoming and refined dining atmosphere.
• Fluent in English and Spanish, with excellent verbal communication skills to cater to an international clientele.
• Knowledgeable about food and beverage, with the ability to make recommendations and answer questions regarding the menu.
• Ability to work under pressure and manage busy dining periods with efficiency and grace.

Are you a passionate foodie looking to work in a dynamic culinary environment? Join us at Cascada Marbella as Head Waiter and be part of our exciting gastronomic journey!