Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Barcelona; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Expert to communicate with customers effectively in a remote role. The ideal candidate is fluent in Italian and has strong communication skills in English. This position offers competitive compensation, relocation support, and professional development opportunities.

Servicios

Relocation support including flight ticket and hotel accommodation

Competitive monthly salary with performance bonuses

Health care benefits

Free online Greek language courses

Formación

• Proven ability to communicate with customers effectively.
• Strong problem-solving skills.
• Ability to thrive in a fast-paced environment.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Italian

Communication skills in English (B2)

Exceptional communication & soft skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Team player

Descripción del empleo

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e‑mail
• Track and follow cases to ensure they are closed efficiently and timely
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem‑solving skills
• Computer knowledge / tech savviness
• Resourceful and able to multitask
• Thrives as a team player in a fast‑paced high‑energy change‑oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece: flight ticket expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary, 2 extra salaries per year, monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

• Instrument
• Business Consultancy
• Cosmetology
• Elevator Maintenance
• AC Maintenance
• Marine Services

Vacancy: 1