IT Support Technician – Sevilla Oficinas Centrales

Ryanair - Europe's Favourite Airline; Sevilla; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Immediate start

Permanent contract

Multinational environment

Descripción de la vacante

Azul Handling, in cooperation with Ryanair, seeks an IT Support Technician for its Seville head office and airports across Spain. You will develop, implement, and maintain IT systems, troubleshoot hardware/software issues, and support users at multiple locations.

The role requires a Bachelor’s degree in a related field, 1 year in IT, and fluency in Spanish and English; travel to airports is expected. Permanent full-time contract in a multinational environment.

Formación

• Bachelor’s degree in Computer Science or related field.
• 1 year of IT dept. experience in a fast-paced environment.
• Fluent Spanish and English required.
• Experience beyond call center/help desk tasks.
• Experience in IT installations (hardware/software) and structured cabling.
• Ability to solve problems quickly and prioritize multiple tasks.

Responsabilidades

• Set IT designs across the company and manage installation of infrastructure at airports and HQ.
• Carry out telecom installations, cabling, data networks, and related hardware/software integration.
• Monitor and maintain computer systems and networks; assess new technology needs for departments.

Conocimientos

Fluent Spanish

Fluent English

Communication skills

Problem solving

Independent work

Multitasking

Travel flexibility

Educación

Bachelor’s degree in Computer Science/related field

Herramientas

IT hardware installation

Structured cabling

IT certifications

Descripción del empleo

Description

AZUL HANDLING, in co-operation with our partner airline RYANAIR, is currently looking for an IT SUPPORT TECHINICIAN on a full-time permanent basis to join our Head Office team in Seville, Spain.

Azul Cultural Identity: The Azul Way! Azul has a vision, which is “To be the leading handling company in Spain!” Our mission is to become a referent in our market, ensuring we provide our customers the highest safety standards and the best customer experience in the industry, having the ongoing development of our people as the cornerstone of our success! Through our 5 strategic pillars (People, Excellence, Integrity, Innovation, Eco) we ensure the Azul cultural identity is applied and embraced in all aspects of our business.

The Role

If you are hired, you’ll support in IT issues on developing tools, monitoring and maintaining the computer systems and networks for all our airports and in our Headquarters! This person will offer support to plan, install and configure complete IT systems (e.g. hardware, software, internet etc.), diagnose hardware and software faults and solve technical and applications problems in each airport and in our Headquarters.

Duties & Responsibilities (included But Not Limited To)

• Setting of all IT designs throughout the Company, including the responsibility to directly manage the supply, purchase and installation on site and by itself, of all the necessary infrastructure and systems at all airports and offices throughout Spain
• The selected candidate will be primarily and directly responsible for carrying out the necessary telecommunications installations, installation of cable channeling, network and data cabling, fibre-optics, connection of different types of hardware, software, cables and connectors in new and existing airports
• Ongoing monitoring and maintaining computer systems and networks evaluating new technology needs for all departments and resource optimization
• Helpdesk tasks of remote technical assistance to employees with daily tasks (P.E: Setting up new users’ accounts and profile and dealing with password issues, printer connections, etc.)
• Manage the business relationships and contracts with telephone, IT and network companies

Working as part of a team, you will be hard working and flexible to achieve a safe and quality service in passenger service and to facilitate the development of operations by promoting a positive working environment, ensuring that all our valued passengers enjoy a pleasant journey with any of the airlines of the Ryanair Group on each and every one of their flights!

Requirements

• Bachelor’s degree in Computer Science, Profesional Studies or related field
• Work experience in different areas (business, data, applications and technology)
• Fluent Spanish and English required (knowledge of other languages wil be considered an advantage)
• 1 year of demonstrated experience in a company’s IT department in a fast-paced environment is required
• Have performed different tasks and not only answering the call center and help desk
• Work experience in different domains (business, data, applications and technology)
• Experience in IT installations (hardware and software), structured cabling and certifications
• Ability to solve problems quickly
• Ability to prioritize and work with multiple tasks/projects simultaneously
• Excellent communication skills
• Ability to work independently, requiring minimal supervision
• Flexibility to travel, sometimes at short notice
• Valid driver’s license (B)
• Flexible to support unexpected situations in our operations (sometimes weekends and holidays)
• Live in Seville is required

Benefits

• Position available immediately
• Permanent full-time contract
• Working in a young, responsible department and in a multinational environment