IT Support Specialist – Salesforce

Capitole; Valladolid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading technology firm in Spain is seeking an IT Support Specialist (Salesforce) to ensure the stability and performance of Salesforce-based systems. This is a fully remote position with flexible hours and requires 2+ years of experience in IT support and solid skills in Salesforce customization. Join a dynamic team and contribute to exciting projects in the automotive sector.

Servicios

Private health insurance

Flexible compensation

Training programs up to €1,200/year

Formación

• 2+ years of experience in IT consulting or technical support.
• Solid hands-on experience with Salesforce beyond basic user support.
• Comfortable working in multicultural, distributed teams.

Responsabilidades

• Diagnose and resolve Salesforce incidents (L2 / L3).
• Support the evolution of Salesforce applications.
• Identify recurring issues and improvement opportunities.

Conocimientos

Salesforce configuration

Salesforce customization

Salesforce troubleshooting

Analytical skills

Communication skills

English (C1)

Herramientas

Oracle SQL

PostgreSQL

AWS

Descripción del empleo

About Capitole

✨ Capitole is celebrating 10 years! We are now more than 1,000 people building an environment where talent is nurtured, recognized, and empowered to grow.

🤝 People First : trust, respect, and professional development.

📉 Employee turnover rate of just 13%, well below the industry average.

💻 Cutting-edge projects with global clients and modern technologies.

📚 Tailored training programs : up to €1,200 / year per employee.

🕓 True flexibility to work your way.

💬 Monthly check-ins and annual 360º evaluations to support your growth.

🏥 Private health insurance, flexible compensation, and Wellhub for your overall wellbeing.

💡 Active tech communities to learn and share knowledge.

🎊 Amazing team events (yes, we know how to have fun too 😉).

Opportunity

We are looking for an IT Support Specialist (Salesforce) to join an international team working for a leading client in the automotive sector. You’ll play a key role in ensuring the stability, performance, and continuous improvement of Salesforce-based systems used worldwide.

What you’ll do

• Diagnose and resolve Salesforce incidents (L2 / L3), ensuring system reliability and data integrity.
• Support the evolution of Salesforce applications, including customization, configuration, and functional enhancements.
• Identify recurring issues, risks, and improvement opportunities across the Salesforce ecosystem.
• Collaborate closely with global teams, business stakeholders, and end users.
• Share knowledge and contribute to building an efficient, high-performing support environment.

What we’re looking for

• 2+ years of experience in IT consulting or technical support.
• Solid hands‑on experience with Salesforce, beyond basic user support (configuration, customization, troubleshooting).
• Understanding of Salesforce data model, integrations, and workflows.
• Experience with databases (Oracle SQL, PostgreSQL).
• Knowledge of APIs, microservices, or cloud environments (AWS preferred).
• Strong analytical and communication skills.
• Comfortable working in multicultural, distributed teams.
• Fluent English (C1).

📍 Location – 100% Remote (Spain)

⏰ Schedule – Flexible hours, with short Fridays

🌍 Language – English (working language) — Spanish B2 is a plus

Feel free to send us your profile, we are excited to meet you! 💙

The employee will adhere to information security policies

• Will have access to confidential information related to Capitole and the project they are working on.
• Must comply with the security policies and internal policies of the company and the client.
• Must sign an NDA.