IT Services Category Buyer

Amadeus; Madrid; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid working model

Global exposure

Learning opportunities

Job summary

Amadeus Madrid is seeking an IT Services Category Buyer to drive global category strategies across Delivery-Based, Capacity-Based, Outsourcing and Fixed-Price IT services. You will lead strategic sourcing, optimize costs and collaborate with regional procurement teams.

The ideal candidate has 5+ years in strategic technology procurement, strong negotiation and contract lifecycle knowledge, and proficiency with Coupa and contract management tools like SharePoint.

Qualifications

• More than 5 years of experience in strategic technology procurement within an international environment.
• Strong knowledge of strategic sourcing, contracting models, negotiation principles, and contract lifecycle management.
• Ability to influence stakeholders, challenge requirements, and provide strategic alternatives.
• Proactive mindset with strong business understanding and the ability to anticipate needs.
• Experience using procurement tools (e.g., Coupa), contract management platforms, and virtual collaboration tools (SharePoint, etc.).
• Strong analytical and project-management skills, able to handle multiple initiatives simultaneously.
• Fluent in English; additional languages a plus.

Responsibilities

• Lead end-to-end sourcing processes (from need identification, negotiation to contract signature and saving reporting).
• Conduct RFx activities, supplier evaluations, and fact-based negotiations.
• Implement contracts in coordination with Regional Buyers and internal stakeholders.
• Coordinate with Legal and Finance teams during negotiation and contracting phases.
• Ensure contract compliance and identify opportunities for continuous improvement
• Proactively keep pace of the purchasing process and evolution
• Build strong relationships with internal IT stakeholders and promote procurement’s role
• Support business partners in defining needs and identifying alternative supply options
• Proactively organize sessions with internal customers to identify further opportunity, follow satisfaction and implement action plan when needed
• Align supplier governance and vendor management activities with procurement strategy
• Track supplier performance, identify improvement opportunities, and lead renegotiations when needed

Skills

Strategic sourcing

Stakeholder management

Negotiation

Project management

Analytical thinking

Tools

Coupa

SharePoint

Contract management platforms

Job description

Job Title

IT Services Category Buyer

As an IT Services Category Buyer, you will support the development and implementation of global category strategies across multiple IT Services contracting models, including Delivery-Based Services, Capacity-Based Services, Outsourcing, and Fixed-Price Projects. You will drive strategic sourcing initiatives, optimize costs, and elevate procurement value across regions.

Key Responsibilities

1. Strategic Sourcing & Contracting

- Lead end-to-end sourcing processes (from need identification, negotiation to contract signature and saving reporting).

- Conduct RFx activities, supplier evaluations, and fact-based negotiations.

- Implement contracts in coordination with Regional Buyers and internal stakeholders.

- Coordinate with Legal and Finance teams during negotiation and contracting phases.

- Ensure contract compliance and identify opportunities for continuous improvement

- Proactively keep pace of the purchasing process and evolution

2. Stakeholder Management & Internal Collaboration

- Build strong relationships with internal IT stakeholders.

- Promote procurement’s role by proactively engaging with internal customers and influencing sourcing decisions.

- Support business partners in defining needs and identifying alternative supply options

-Proactively organize sessions with internal customers to identify further opportunity, follow satisfaction and implement action plan when needed

3. Category Strategy Definition & Execution

- Support the Cluster Lead in defining the sourcing roadmap and prioritizing initiatives.

- Conduct internal and external analyses (market trends, supplier capabilities, industry benchmarks).

- Coordinate all steps of the sourcing lifecycle, including RFx and contract management.

- Perform market intelligence activities to identify new vendors and benchmark pricing.

4. Vendor Management & Performance Governance

- Support the classification and segmentation of suppliers in alignment with procurement strategy.

- Drive governance activities with key IT Services vendors, ensuring performance and SLA compliance.

- Contribute to the implementation of the Vendor Management framework for strategic suppliers.

- Track supplier performance, identify improvement opportunities, and lead re-negotiations when needed.

Ideal Candidate Profile

- More than 5 years of experience in strategic technology procurement within an international environment, or an engineering/sales background complemented by relevant procurement experience.

- Strong knowledge of strategic sourcing, contracting models, negotiation principles, and contract lifecycle management.

- Ability to influence stakeholders, challenge requirements, and provide strategic alternatives.

- Proactive mindset with strong business understanding and the ability to anticipate needs.

- Experience using procurement tools (e.g., Coupa), contract management platforms, and virtual collaboration tools (SharePoint, etc.).

- Strong analytical and project-management skills, able to handle multiple initiatives simultaneously.

- Fluent in English; additional languages a plus.

What we can offer you

A truly global DNA – Everything at Amadeus is global, from our people to our business, which reflects in our footprint, processes, and culture.

Great opportunities to learn – Continuous learning through on-the-job experience, formal training, and collaboration with colleagues.

A caring environment – A supportive atmosphere that values work-life balance and personal well-being.

A hybrid working model – Flexibility to work in the way that helps you perform at your best.

A diverse and inclusive community – A commitment to diversity that drives innovation, creativity, and collaboration across teams.

A reliable company – Built on trust and long-term relationships with customers, partners, and employees.

A critical mission and purpose – The opportunity to power the future of travel and contribute to a meaningful industry purpose.

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.