IT Service, Governance Risk & Compliance Specialist

SIX Group Services Ltd.; Madrid; Presencial; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Work Models

Personal Development

Agile Working Methods

Descripción de la vacante

SIX Group Services Ltd. in Madrid is seeking an IT Service, Governance Risk & Compliance Specialist to strengthen reliable, compliant, and well-governed IT services in a regulated market.

You will support SLA governance, IT controls, audit readiness, and risk management across IT services and collaborate with owners and technical teams. The role requires at least 3 years in relevant IT governance roles and fluency in English and Spanish.

Formación

• Minimum 3 years of experience in IT service management, IT audit or governance roles in regulated environments.
• Strong understanding of SLA governance, service reporting, operational risk and compliance processes.
• Ability to coordinate evidence collection, follow-up actions and remediation with multiple stakeholders.
• Structured, analytical, detail-oriented with solid communication and collaboration skills.
• Professional proficiency in English and Spanish.

Responsabilidades

• Monitor SLAs across applications and IT services and prepare service reports.
• Coordinate IT control, audit and compliance activities with evidence collection and remediation tracking.
• Work with risk and application owners to identify and document operational and technology risks.
• Maintain governance documentation and management reporting for transparent decision-making.
• Collaborate with technical teams to improve resilience, control effectiveness and service quality.

Conocimientos

IT service management

IT audit

IT controls

Governance

SLA governance

risk management

communication skills

bilingual English/Spanish

Descripción del empleo

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BME - Bolsas y Mercados Españoles - drives the transformation of financial markets and belongs to SIX, the third largest exchange group in Europe.

What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

IT Service, Governance Risk & Compliance Specialist

Madrid | Working from home up to 40% | Reference 8225

Do you want to help strengthen reliable, compliant, and well-governed IT services in a regulated financial market environment? We are looking for an IT Service, Governance Risk & Compliance Specialist to join our IT Management Team within Exchanges IT in Las Rozas, Madrid. In this role, you will support service management, Service Level Agreements (SLA) governance, IT controls, audit readiness, and risk management activities across relevant IT services. You will work closely with application owners, risk owners, and technical teams in a collaborative environment built on ownership, trust, and continuous improvement.

If you have any questions, check out our FAQ page or call Sara Perez de la Cuesta at [phone] .

For this vacancy we only accept direct applications in English.

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.

What You Will Do

• Monitor Service Level Agreements (SLAs) performance across applications and IT services, prepare service reports, and support regular service reviews.
• Coordinate IT control, audit, and compliance activities, including evidence collection, remediation tracking, and follow-up actions.
• Work with risk owners and application owners to identify, assess, and document operational and technology risks.
• Maintain governance documentation, service metrics, and management reporting to support transparent decision-making.
• Collaborate with technical teams and stakeholders to improve operational resilience, control effectiveness, and service quality.

What You Bring

• A minimum of 3 years of experience in IT service management, IT audit, IT controls, or governance roles, ideally in a regulated environment.
• Good understanding of Service Level Agreements (SLA) governance, service reporting, operational risk, and compliance processes.
• Ability to coordinate evidence collection, follow-up actions, and remediation activities with different stakeholders.
• Structured, analytical, and detail-oriented working style, with strong communication and collaboration skills.
• Professional proficiency in English and Spanish are required.

What We Offer

Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.