IT Project Technician

Fourthline; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A tech company in Madrid is seeking a System Administrator to manage Windows systems, support Azure Entra ID, and maintain network performance. The ideal candidate will have ongoing studies in IT-related fields, possess strong communication skills, and show eagerness to learn in a fast-paced environment. Key responsibilities include troubleshooting and collaborating with vendors to enhance IT solutions.

Formación

• Availability for occasional on-call support outside business hours is a plus.
• Basic understanding of networking concepts (TCP / IP, DNS, DHCP).
• Knowledge of operating systems (Windows / macOS) and troubleshooting.

Responsabilidades

• Install, configure, and maintain Windows operating systems and productivity tools.
• Support user identity and access management across Azure Entra ID and Microsoft 365.
• Monitor and troubleshoot network performance and system policies.

Conocimientos

Windows operating systems

Azure Entra ID

Microsoft 365

Networking concepts

IT management tools

JIRA

Interpersonal abilities

Communication skills

Educación

Ongoing studies in IT, Computer Science or related field

Herramientas

Intune

Jamf

Snipe-IT

Descripción del empleo

System Administration

Install, configure, and maintain Windows operating systems and productivity tools

Support user identity and access management across Azure Entra ID and Microsoft 365

Monitor and troubleshoot network performance, VPN access, and system policies (Meraki)

Perform basic administration and maintenance of SaaS tools.

Apply basic information security practices (access control, encryption, MFA, policies)

Help maintain a secure and compliant IT environment

Device Management

Utilize IT management tools (Intune, Jamf, Snipe‑IT) for deployment and lifecycle management

Assist in inventory and asset management across the company

Participate in user onboarding / offboarding processes

Documentation & Process Improvement

Maintain organized IT documentation in Confluence (how‑to guides, configurations, processes)

Collaborate on automation and infrastructure improvement initiatives

Stay current with IT operations and cybersecurity best practices

Vendor Management

Maintain and organize the IT room and equipment

Coordinate with external vendors for IT equipment and technical projects

Assist in procurement and implementation of new IT solutions

Requirements :

Availability for occasional on‑call support outside business hours is a plus, but not mandatory.

Education & Knowledge

Ongoing or completing studies in IT, Computer Science, Systems Engineering, or related field

Basic understanding of networking concepts (TCP / IP, DNS, DHCP)

Knowledge of operating systems (Windows / macOS) and hardware components, troubleshooting knowledge

Technical Skills

Familiarity with Microsoft 365, Entra ID, and common admin interfaces

Interest in learning about endpoint management platforms (e.g., Intune, Jamf) is appreciated.

Familiarity with or willingness to learn ticketing systems (e.g., JIRA).

Communication Skills

Proficient English verbal communication skills

Excellent interpersonal abilities to support diverse users

Professional Attributes

Strong organizational skills and attention to detail

Excellent interpersonal and communication abilities

Proactive mindset with ability to manage multiple tasks simultaneously

Eagerness to learn and grow in a fast‑paced startup environment