IT Network L2 Engineer

gategroup; Madrid; Presencial; EUR 42.000 - 64.000; Jornada completa

Descripción de la vacante

gategroup is seeking an IT Network L2 Engineer to operate and improve global enterprise network infrastructure, including LAN, WAN, MAN, Wi‑Fi, and partner connectivity. This role reports to Global IT Network Manager and collaborates with L3 teams to resolve advanced network issues.

The ideal candidate has 3+ years in a Network Engineer role and 5+ years in IT infrastructure, with experience in cloud networking (Azure and AWS) and Zero Trust practices. On‑call rotation is required.

Formación

• Bachelor's degree in information technology.
• 3+ years in a Network engineer role.
• 5+ years in an IT infrastructure role.
• Experience in a large multinational environment.
• Experience with Cloud network design (Azure & AWS).
• Legal right to work in Spain.

Responsabilidades

• Administer and maintain LAN, WAN, MAN, Wi‑Fi, SD-WAN and partner connections.
• Manage a Zero Trust network across a global environment.
• Select and implement security tools and policies with the security team.
• Troubleshoot 2nd level network issues and communicate with staff.
• Perform root cause analysis of outages and incidents.
• Maximize performance via monitoring, maintenance, and capacity planning.
• Ensure security, compatibility, and integration across the landscape.
• Support cloud networking design with Azure and AWS.
• Contribute to disaster recovery planning and execution.
• Participate in on-call rotation (7 days every 4 weeks).

Conocimientos

LAN/WAN design

Network troubleshooting

Zero Trust

Security best practices

Azure & AWS

Vendor equipment

On-call support

Multinational experience

Educación

Bachelor's degree in information technology

Herramientas

Azure

AWS

Networking hardware

Descripción del empleo

Reporting to the Global IT Network Manager, the IT Network L2 Engineer is responsible for the operation, administration, and continuous improvement of gategroup’s enterprise network infrastructure at global scale, including LAN, MAN, WAN, partner connectivity, and wireless environments.

This role requires proven hands-on experience in managing and supporting complex, geographically distributed networks, ensuring high availability, performance, and security across the organization.

The successful candidate will work closely with L3 Network Engineers, infrastructure teams, and application owners to troubleshoot and resolve advanced network issues, contribute to ongoing improvements, and support the delivery of stable and scalable network services.

Main Duties and Responsibilities:

• Administration, support and maintenance of networks including LAN, MAN, Wi-Fi, WAN, SD wan & Partner connects
• Administration, support and maintenance of a Zero Trust Network in a versatile and highly dynamic, global environment
• Select and implement security tools, policies, and procedures in conjunction with gategroup’s security team
• Troubleshoot, resolve, and communicate 2nd level networking issues to other employees.
• Perform root cause analysis of critical outage and incidents
• Maximize network performance through ongoing monitoring, maintenance, capacity management and lifecycle management, ensure runbooks are up to dated.
• Ensure compliance, compatibility, security, and optimized integration between solutions in our landscape
• Support the Infrastructure cloud team with cloud network solutions
• Contributor to disaster recovery planning and execution
• Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to gategroup’s digital footprint
• Participation on an on-call rotation for a 7-day period (10pm – 8am during weekdays and one weekend) should be expected every 4 weeks.

Core Competencies and Requirements:

• Bachelor’s degree in information technology
• 3 years + working experience in a Network engineer role
• 5 years + in an IT infrastructure role
• Work experience in a large multinational, matrix structured company
• Expert knowledge of core routing and switching, network design principles, best practices, and related technologies
• Proven experience and success with LAN, WAN, and WLAN design and implementation
• Proven experience with network planning, network security principles
• Any other major European Language preferred but not required.
• Experience with Cloud network design (Microsoft Azure & AWS).
• Hands-on experience with technology from various vendors
• Highly self-motivated and directed, with keen attention to detail
• Experience in implementing and managing Zero trust networks desired
• Ability to work on in non-office hours on demand in case of high severity incident
• Understanding of key IT Infrastructure technologies and associated architectural considerations

Candidates must have the legal right to live and work in Spain.