IT Infrastructure Engineer

TravelPerk; Barcelona; Presencial; EUR 68.000 - 86.000; Jornada completa

Descripción de la vacante

A dynamic travel technology company is looking for a Junior IT Infrastructure Engineer based in Boston, US. This role involves providing on-call IT support during EU late night hours, addressing audio-visual issues, and assisting in IT infrastructure projects. The ideal candidate should have strong troubleshooting skills and the ability to work collaboratively with senior IT teams. The position offers a competitive salary range of $80,000 to $100,000 along with stock options.

Servicios

Competitive compensation including equity

Generous vacation days

Comprehensive medical, dental, and vision benefits

401k with company matching

Family services including adoption benefits

Global presence and hybrid work availability

Learning and development opportunities

Mental health support tool

VolunteerPerk - paid volunteer hours

Work from anywhere - 20 days per year

Formación

• Ability to provide on-call IT support during EU late night hours.
• Experience in troubleshooting IT and audio-visual issues.
• Skills in planning and assisting infrastructure projects.
• Strong collaboration skills to work with senior IT teams.

Responsabilidades

• Provide on-call support ensuring quick resolution of issues.
• Address IT and audio-visual issues at US hubs.
• Assist in monitoring IT infrastructure projects.

Descripción del empleo

About Us

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation to $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Hear more about TravelPerk.

About the Role

To support the continued growth and scalability of our business, particularly in the US region, it is imperative to address the current gaps in our IT support structure. This proposal outlines the business case for hiring a Junior IT Infrastructure Engineer in Boston, US.

The primary objectives of this role include providing on-call support during EU late night hours, addressing IT and audio-visual issues at all US hubs, and assisting with infrastructure projects. This addition is expected to significantly enhance the user experience for our US operations and enable seamless 24-hour support coverage. So, we need to fix the holes in our IT support system to keep growing and scaling our business, especially in the USA.

To support the above, we’ve reached out to many key stakeholders around the business and importantly in the US who helped us identify a role style fit and also a best location to go with this from. With Chicago likely seeing a support person joining for now at least, having someone (IRL) in the larger Boston site would equal that whilst that person would go and help regularly in Chicago too.

What will my day look like?

As a Junior IT Infrastructure Engineer you would…

• On-Call Support: Provide on-call IT support during EU late night hours (11 PM to 7 AM CET), ensuring continuous coverage and quick resolution of critical issues.
• IT and Audio-Visual Support: Address IT and audio-visual issues at all US hubs, providing timely troubleshooting and solutions to minimize disruption.
• Infrastructure Projects: Assist in the planning, execution, and monitoring of IT infrastructure projects, ensuring adherence to timelines and quality standards.
• Collaboration and Reporting: Work closely with the senior IT team and report on support issues, project progress, and any roadblocks encountered.

What do we offer?

• Competitive compensation, including equity in TravelPerk
• Generous vacation days so you can rest and recharge
• Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
• Financial benefits like 401k with company matching and an HSA plan
• Family services that include adoption benefits and equal paid parental leave
• Global presence and hybrid work availability
• Unforgettable TravelPerk events, including travel to one of our hubs
• Learning and professional development opportunities
• Mental health support tool for your wellbeing
• Exponential growth opportunities
• VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice
• Work from anywhere in the world – 20 working days per year

Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $80,000-100,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.

How we work

Our Vision is for a world where TravelPerk serves as the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our Boston hub. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity, and ultimately making us a great place to work.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren’t always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.

All official communication from TravelPerk comes from travelperk.com email addresses, our verified social channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to [e-mail] and we’ll confirm whether it’s legitimate.