IoT Billing & Revenue Optimization Lead

Vodafone; Madrid; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus on top of gross salary

Meal vouchers

Flexible working hours

Intensive Summer Schedule

100% remote work for up to 20 days

Private Health and Life Insurance

25 vacation days plus additional days off

Access to online learning platform

Descripción de la vacante

Vodafone is seeking an IoT Billing Operations Specialist to lead projects that improve billing operations and ensure compliance with service level agreements. The role involves working with both internal teams and external partners to enhance customer experience and operational efficiency.

The ideal candidate will have over 3 years of experience in billing within an international telecommunications setting and possess strong management and collaborative skills. This position is based in Madrid and includes various employee benefits.

Formación

• 3+ years of experience managing billing operations in an international telco environment.
• Ability to identify and resolve billing performance issues collaboratively.
• Strong stakeholder management and influence across the organization.

Responsabilidades

• Manage billing operations SLA compliance and monitor operational KPIs.
• Lead projects to enhance billing operations, ensuring timely invoicing.
• Identify and address billing gaps and collaborate with teams for solutions.
• Input billing requirements into product management and governance discussions.
• Collaborate with product and tech teams to establish billing processes.

Conocimientos

Billing operations management

Stakeholder management

Problem-solving

Collaboration

Adaptability

Descripción del empleo

Vodafone is seeking an IoT Billing Operations Specialist to lead projects that improve billing operations and ensure compliance with service level agreements. The role involves working with both internal teams and external partners to enhance customer experience and operational efficiency.

The ideal candidate will have over 3 years of experience in billing within an international telecommunications setting and possess strong management and collaborative skills. This position is based in Madrid and includes various employee benefits.