Intelligence Analyst - EU

Blackbird.AI; España; Híbrido; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

A technology firm specializing in risk intelligence is seeking an Intelligence Analyst in Spain to analyze social media threats, create client deliverables, and maintain client relationships. Candidates should have 1-4 years of experience and be skilled in social media analysis. This role offers a competitive compensation package, wellness days, and opportunities for professional development.

Servicios

Competitive compensation package

Wellness days

Generous time off policy

Flexible work environment

Professional development stipend

Formación

• 1-4 years of experience in a similar role.
• Proven experience in producing intelligence reporting products.
• Experience in social media analysis for commercial audiences.
• Effective oral and written communication skills.
• Strong professionalism, self-motivation, and efficiency.

Responsabilidades

• Conduct multi-source social media analysis to identify threats.
• Create client deliverables based on analytical insights.
• Maintain positive client relationships.
• Provide training to clients on software platform.
• Contribute to marketing content and customer satisfaction.

Conocimientos

Intelligence analysis

Social media analysis

Client-facing communication

Report writing

Crisis communications

Herramientas

Brandwatch

Talkwalker

Meltwater

Dataminr

Descripción del empleo

Blackbird.AI helps organizations discover emergent threats and stay one step ahead of real-world harm through our AI-powered Narrative and Risk Intelligence Platform. Our commitment is to prioritize safety and security, providing the tools to identify potential risks and proactively ensure a safer environment. No matter the job or where it’s located, we’re all connected by a shared vision : To lead and enhance the landscape of risk intelligence.

The Intelligence Analyst will specialize in Narrative Risk Intelligence. In this role, you will leverage your expertise in intelligence analysis, using Blackbird.AI’s AI-driven Constellation social media analytics platform to conduct multi-source social media analysis, identify risk areas, and create client deliverables.

In this role, you will support projects for private and public sector clients. Other responsibilities also extend to training external clients on Blackbird’s Constellation platform, contributing to thought leadership and marketing, and ensuring customer satisfaction.

As the Intelligence Analyst, you’ll have the chance to :

• Conduct multi-source social media analysis using Blackbird.AI’s Constellation social media analytics platform to identify and assess online threats.
• Analyze harmful narratives across an array of use cases – including reputational risk, geopolitical risk, foreign information manipulation, executive protection, threat intel, etc.
• Create client deliverables, including reports, slide decks, and presentations, based on analytical insights.
• Maintain positive client relationships throughout the project lifecycle.
• Provide Constellation user training and other onboarding assistance to new clients.
• Contribute to thought leadership, marketing content, and customer satisfaction processes.
• Perform ad hoc intelligence, enablement, product, and administrative tasks, including Quality Assurance checks for Blackbird.AI’s software product, and troubleshooting Constellation customer issues.

Requirements

• 1-4 years of overall experience in a similar role.
• Client-facing experience.
• Proven experience in producing intelligence reporting products, preferably for private sector clients, with a strong preference for candidates from enterprise strategic communications, crisis communications, consultancy, or PR-related backgrounds.
• Experience in social media analysis, specifically leveraging social media data for commercial audiences.
• Familiarity with mainstream and alternative media platforms, including their users, audiences, content, structures, and mechanisms.
• Proficiency in intelligence practices and methodologies, encompassing the identification of key collection sources, assessment of raw intelligence, research, network analysis, and the preparation of comprehensive intelligence reports for clients.
• Effective oral and written communication skills, enabling the creation and delivery of
• timely, concise, and accurate intelligence reports and briefings.
• Strong professionalism, self-motivation, efficiency, and a track record of delivering on tight deadlines.

Nice to Have

• Previous involvement in both qualitative and quantitative project management is a plus.
• Prior experience with Boolean writing, and software tools such as Brandwatch, Talkwalker, Meltwater, Dataminr, is highly advantageous.
• Professional working proficiency in foreign languages, preferably Spanish, Mandarin, Japanese, German or Arabic is a plus.

Role Expectations

• Expected working hours / some ET time zone overlap
• Occasional required travel to client sites
• Professional working proficiency in English

If you have passion for the role, please still apply.

Benefits

Blackbird.AI is embarking on an exciting growth journey with numerous opportunities for career development within the company. You will join a nurturing, inclusive, and experienced team.

Join us as we soar to new heights!

Why you’ll love working here

• Competitive compensation package and equity - everyone has a stake in our growth!
• Wellness days and monthly wellness reimbursements - an apple a day doesn’t always keep the doctor away!
• Generous time off policy, encouraging you to take the time you need - we trust you to strike the right work / life balance!
• A flexible work environment with opportunities to collaborate with your team in person – you can have it all!
• Inclusion and Impact - soar to new heights!
• Professional development stipend - never stop learning!

Values

At Blackbird.AI, our core values shape how we work and make decisions. Our values inspire us to be authentic and continue improving.

We embrace a strong sense of responsibility to society, recognizing the vital role our services play in empowering governments, communities, and individuals to foster critical thinking and empowerment. We believe in integrating personal and professional lives with societal needs, emphasizing the importance of creating an environment that attracts top talent and provides substantial growth opportunities. We are motivated by the potential of science and technology to impact humanity positively.

Regardless of location, candidates can expect during the first few conversations with Blackbird.AI’s Talent Team and Hiring Managers to share any approved budget and details on our competitive incentive bonus or commission packages for positions where applicable.

This role requires compliance with GDPR and data protection regulations.

Candidates must be legally authorized to work in their country of residence. Final country eligibility will be confirmed based on Blackbird.AI’s operational capabilities in that location.

Apply Today