About the Role
Our client, WhatJobs Direct, is looking for an experienced Industrial Engineer with expertise in Quality Systems to join their team in Queenstown, Eastern Cape. This role is critical for developing, implementing, and maintaining robust quality management systems that ensure product excellence and process consistency. The ideal candidate will have a strong understanding of quality control methodologies, statistical process control (SPC), and relevant industry standards. This position offers a Hybrid work arrangement, allowing for a balance between crucial on-site activities and the flexibility of remote work. You will play a key role in driving a culture of quality throughout the organization.
Key Responsibilities
- Develop, implement, and maintain the company's Quality Management System (QMS) in accordance with industry standards (e.g., ISO 9001).
- Design and implement quality control procedures and statistical process control (SPC) measures.
- Analyze quality data to identify trends, root causes of defects, and areas for improvement.
- Lead and participate in internal and external quality audits.
- Collaborate with production, engineering, and other departments to resolve quality issues.
- Develop and deliver quality training programs for employees.
- Manage documentation related to quality processes, procedures, and non-conformances.
- Oversee product and process validation activities.
- Contribute to the continuous improvement of quality systems and processes.
- Investigate customer complaints related to product quality and implement corrective actions.
- Support remote quality data analysis and reporting where applicable.
Requirements
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 5 years of experience in industrial engineering, with a significant focus on quality systems and management.
- Proven experience in implementing and managing QMS (ISO 9001 required).
- Strong knowledge of SPC, root cause analysis techniques, and quality tools (e.g., FMEA, Pareto charts).
- Experience with auditing (internal and external) is essential.
- Excellent analytical, problem-solving, and documentation skills.
- Strong communication and interpersonal skills, with the ability to work effectively across different levels of the organization.
- Experience in a Hybrid work environment, demonstrating ability to manage tasks both remotely and on-site.
- Familiarity with relevant industry-specific quality standards is a plus.
- Ability to reside and work in or commute to Queenstown, Eastern Cape.
Benefits
- Competitive annual salary of ZAR.
- Hybrid work model offering flexibility and work-life balance.
- Comprehensive medical aid and retirement fund contributions.
- Generous paid time off, including annual and sick leave.
- Opportunities for professional development and quality certifications.
- A collaborative work environment focused on excellence in Queenstown, Eastern Cape.
- Performance-related bonuses.