Inbound Sales Representative - (Swedish Speaking) - Hybrid - HS03

Concentrix; Barcelona; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Hybrid work model

Medical insurance

Job summary

Concentrix is hiring an Inbound Sales Representative (Swedish speaking) in Valencia with hybrid work. The role focuses on engaging customers, understanding needs, and delivering tailored solutions to grow sales.

You will manage inbound inquiries, build relationships, and maintain CRM records while meeting targets and upholding service quality. The position offers a full-time schedule (39 hours/week) with a permanent contract, a base salary of 20,876€ gross/year plus up to 5,000€ gross/year in

Qualifications

• Strong communication and relationship-building abilities.
• Customer-focused mindset with sales drive.
• Ability to meet performance targets in a fast-paced environment.
• Experience using CRM platforms to manage customer pipelines.
• Excellent organizational and problem-solving skills.

Responsibilities

• Handle inbound inquiries via phone and email with timely, professional support.
• Consult with customers to identify needs and recommend products/services.
• Build and maintain relationships to drive sales opportunities.
• Update customer information and sales activities in the CRM.
• Aim to achieve individual sales targets and support team goals.
• Develop product knowledge, pricing, promotions, and internal procedures.
• Ensure service quality meets KPIs and contractual objectives.
• Deliver exceptional customer experience with courteous service.
• Support retention by upselling and cross-selling where appropriate.
• Participate in initiatives to improve customer satisfaction and sales performance.
• Conduct outbound follow-ups for marketing campaigns when required.

Skills

Communication skills

Customer focus

Target-driven

CRM experience

Organizational skills

Tools

CRM platforms

Job description

Job Title: Inbound Sales Representative - (Swedish Speaking) - Hybrid - HS03

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Inbound Sales Representative SMB hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As an Inbound Sales Representative , you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.

Your responsibilities will include:

• Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
• Consulting with customers to understand their business needs and recommend appropriate products and services.
• Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately updating and maintaining customer information and sales activities within the CRM system.
• Achieving individual sales targets and contributing to overall team performance goals.
• Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
• Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
• Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
• Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
• Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.

What you’ll bring

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.

Concentrix is a great match if you

• Native Swedish and advanced level of English
• Have a solid Sales Background (outbound environment)
• Are achievement and goal oriented and motivated and self-starter
• Have strong communication and good computer skills
• Have pipeline management and forecasting experience

It would be a plus if you have

• Previous experience working with channel

What’s in it for you

• Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00
• Salary 20.876 euros gross/year + up to 5.000 euros gross/year in bonus + medical insurance
• Great office location in Valencia with Hybrid mode available
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you!

At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:
ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:
English, Swedish (Required)

Time Type:
Full time