Hybrid Field Service Engineer - IVD Diagnostics Support

Sysmex España; Comunidad Valenciana; Híbrido; EUR 38.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible compensation

Hybrid work model

Gym membership

Health insurance

Referral program bonus

Baby-friendly company

Multicultural environment

Descripción de la vacante

Sysmex España in Valencia is seeking a Field Service Engineer to support the installed base across the region. You will ensure high customer satisfaction by performing installations, maintenance, and on-site problem solving.

You will deliver on-site training and collaborate with Sales to drive customer success during congresses and demonstrations, while maintaining system accuracy and reliable diagnostics. The role requires engineering or bioscience degree, electronics certification, and 3–5

Formación

• Bachelor’s or Master’s degree in Engineering or Biosciences.
• Advanced Certificate in electronics or equivalent industry experience.
• Native Spanish and fluent English.
• 3–5 years of experience managing technical teams in IVD.
• Good knowledge of PC tools and software applications.

Responsabilidades

• Ensure exceptional customer support for Sysmex products in the assigned area.
• Attend customer visits to perform corrective interventions and ensure reliable performance.
• Perform installations, manage warranty services, and conduct preventive/corrective maintenance.
• Report field quality issues and contribute to product reliability improvements.
• Monitor installation performance and solve system errors.
• Inform physicians and lab personnel on proper system operation for high-quality diagnostics.
• Provide basic technical training to users after installation.
• Support Sales and Marketing during events and demonstrations.
• Collaborate with Sales to maximize customer satisfaction and optimize commercial results.

Conocimientos

Spanish (native)

English (fluent)

Technical electronics background

Independent working under pressure

PC tools & software

Educación

Bachelor’s or Master’s in Engineering or Biosciences

Advanced Certificate in electronics

Herramientas

PC tools

Descripción del empleo

Sysmex España in Valencia is seeking a Field Service Engineer to support the installed base across the region. You will ensure high customer satisfaction by performing installations, maintenance, and on-site problem solving.

You will deliver on-site training and collaborate with Sales to drive customer success during congresses and demonstrations, while maintaining system accuracy and reliable diagnostics. The role requires engineering or bioscience degree, electronics certification, and 3–5