HubSpot CRM Specialist

RateHawk; Madrid; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading travel-tech company is seeking a CRM Support Specialist to manage the HubSpot CRM platform. Responsibilities include overseeing daily operations, ensuring business alignment, and supporting users. The ideal candidate will have strong technical skills and experience leading a small support team. This position is remote and open to candidates residing in Europe.

Formación

• Strong technical expertise in CRM systems.
• Leadership skills for managing a support team.
• Experience with HubSpot CRM platform.

Responsabilidades

• Oversee daily operations of the HubSpot CRM platform.
• Ensure CRM aligns with business goals and user needs.
• Deliver accurate reporting and user support.

Descripción del empleo

Overview

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As CRM Support Specialist you will be responsible for overseeing the day-to-day operations, optimization, and continuous improvement of the HubSpot CRM platform across RateHawk’s commercial organization.

This role will act as the system super admin, ensuring the CRM supports business goals, delivers accurate reporting, and provides a seamless experience for all users. The position requires strong technical expertise, process ownership, and leadership in managing a small support team.

This is a remote vacancy open to candidates residing in Europe.