We are still looking for the very Top Talent…and we would be delighted if you were to join our team!
More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company, with over 35,000 employees worldwide and presence in more than 35 countries. We are leaders in digital technology services, providing large-scale technology solutions to major companies.
What do we look for?
We are looking for an experienced HR Business Partner to join our team in Madrid.
You will work as a strategic partner to the business, translating business goals into people priorities and combining strong HR expertise with a solid understanding of commercial and operational needs.
The role will have a particular focus on Training Strategy, Performance Management and Top Talent development, while also driving succession planning, AI capability, engagement and culture initiatives.
- Training Strategy: Identify capability and skills gaps across the business and define the training strategy for the geography. Partner with L&D to design and deliver targeted development programmes for managers and employees, including AI upskilling initiatives.
- Performance Management: Guide and coach managers throughout the complete performance cycle, including goal setting, continuous feedback, calibration processes and the design and implementation of Performance Improvement Plans (PIPs).
- Top Talent Programmes: Design and manage development programmes for high-potential and high-performing employees, including mentoring, stretch assignments, leadership exposure and targeted learning paths.
- Succession Planning: Lead talent reviews, identify critical roles and high-potential employees, and build development plans to strengthen the internal talent pipeline.
- Career Development: Partner with SMEs and key stakeholders to maintain and evolve career development frameworks and career paths.
- AI Capability & Adoption: Champion AI literacy across the business, identify relevant AI use cases and support role-specific AI training and adoption.
- Change Management: Support leaders and employees through organizational changes, transitions and new strategic initiatives.
- Business Partnership: Stay close to commercial priorities, financial drivers and operational needs to ensure HR recommendations are aligned with business outcomes.
- Corporate Alignment: Ensure local people initiatives are aligned with global HR policies and strategy while adapting them to the Spanish market and employment framework.
- Culture & Engagement: Design and drive engagement and culture initiatives, measuring their impact through employee feedback and retention indicators.
- Internal Communications & Events: Support town halls, onboarding sessions and internal culture events, working closely with relevant teams to communicate people priorities and organizational changes.
- Onboarding: Support and continuously improve onboarding and buddy programmes.
- Fluent English, both written and spoken.
- Around 5 years of HR experience, ideally in an HR Business Partner, Talent Management or similar business-facing position.
- Hands‑on experience with Performance Management, including supporting managers with Performance Improvement Plans (PIPs).
- Experience designing or implementing training and capability development strategies.
- Experience working with Top Talent / High-Potential development programmes.
- Strong knowledge of talent processes such as learning & development, succession planning and career development.
- Strong business acumen, with the ability to understand and interpret financial and operational information.
- Excellent stakeholder management, influencing and coaching skills.
- Proactive, hands‑on and solution‑oriented mindset, with the ability to take ownership.
- Ability to work effectively within global corporate frameworks while addressing local business needs.
- Sound judgement and discretion when handling sensitive employee matters.
Nice to have:
- Fluent or professional‑level Spanish, particularly given the Madrid‑based environment.
- Previous experience within a multinational, technology, consulting or IT services environment.
- Familiarity with AI tools and a good understanding of how AI can transform HR processes and ways of working.
- Experience creating or working with HR dashboards and people analytics.
- Experience with Change Management and organizational transformation initiatives.
- Master’s degree in Human Resources, Business Management or a related field.
- Professional HR certification such as CIPD or SHRM.
What can we offer?
- 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
- Numerous benefits (Health Care Plan, Internet Connectivity, Life and Accident Insurance).
- Free access to several training platforms.
- Professional stability and career development plans.
- Referral program with financial rewards.
- The option to choose between 12 or 14 payments throughout the year.
- Real Work-Life Balance measures: flexibility, WFH/remote work policy and reduced working hours during summertime.
- UST Club Platform discounts and gym access discounts.
At UST, we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, and we encourage applications from people with a disability certificate.