Home Excellence, Properties & Facilities Associate

VIVLA; Madrid; Presencial; EUR 28.000 - 34.000; Jornada completa

Descripción de la vacante

Vivla is seeking a Properties & Facilities Associate to ensure our homes are impeccably maintained, presented, and stocked for an exceptional owner experience.

You will supervise cleaning and maintenance standards, coordinate with suppliers, manage inventory, and support the Property Manager. Regular travel to multiple Vivla homes is required to uphold our standards and ensure consistent execution.

Formación

• Experience in operations, hospitality, property management, or facilities is preferred.
• Willingness to travel regularly to different properties.
• A valid Category B driving licence is an essential requirement.

Responsabilidades

• Supervise cleaning standards across all homes and monitor overtime hours.
• Coordinate styling and presentation to reflect Vivla Studio aesthetics.
• Manage inventory and stock replenishment across all properties.
• Support the Property Manager in daily operational tasks and incident resolution.
• Travel regularly to Vivla homes to ensure standards and execution.

Conocimientos

Fluent in Spanish

Highly organized

Detail oriented

Proactive

Coordinate stakeholders

English a plus

Descripción del empleo

At Vivla, we are redefining the second-home experience. We manage a growing portfolio of premium properties, ensuring that every home meets the highest standards of quality, comfort, and design. To support our continued growth, we are looking for a Properties & Facilities Associate to join our Home Excellence team.

About the Role

As our Properties & Facilities Associate, you will play a key role in ensuring that all Vivla homes are impeccably maintained, beautifully presented, and fully stocked to deliver an exceptional experience to our owners. You will supervise cleaning and maintenance standards, coordinate services with suppliers, manage inventory across properties, and support the Property Manager in daily operational tasks. This is a hands‑on role with direct impact on the quality and consistency of the Vivla experience.

What You’ll Do

Cleaning and Maintenance Oversight

• Supervise cleaning standards and ensure compliance across all homes.
• Monitor overtime hours and coordinate with cleaning companies.
• Ensure the correct execution of cleaning and maintenance tasks.

Styling and Presentation

• Ensure each home reflects the aesthetics and styling defined by Vivla Studio.
• Coordinate with teams to guarantee a flawless presentation for every stay.

Inventory and Supplies Management

• Perform regular inventory checks (tickets, cleaning reports, on‑site inspections).
• Manage stock replenishments across all Vivla properties.
• Prepare and coordinate the shipment of amenities to each home.

Property Management Support

• Assist in the resolution of maintenance and operational incidents.
• Support ownership transfers and utility management.

Travel Requirements

• Conduct regular visits to all Vivla homes to ensure standards and proper execution.

Your Impact (OKRs)

• Ensure impeccable cleaning and presentation across all properties.
• Maintain a centralized, reliable, and updated inventory system.
• Support the effective resolution of incidents across all properties.
• Train and collaborate with cleaning teams to uphold Vivla standards.
• Participate in strategic projects implemented within the Home Excellence area.

About You

• Experience in operations, hospitality, property management, or facilities is preferred.
• Highly organized, detail-oriented, and proactive.
• Ability to work independently and coordinate multiple stakeholders.
• Willingness to travel regularly to different properties.
• A valid Category B driving licence is an essential requirement for the role.
• Fluent in Spanish; English is a plus.

Why Vivla

• Join a fast-growing company transforming the second-home sector.
• Have direct impact on quality, operations, and owner experience.
• Become part of a collaborative team where your contribution truly matters.
• Access opportunities for career growth as we continue to scale.