Healthcare Data & Client Experience Consultant

IQVIA; Madrid; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

A leading healthcare data company is looking to fill a crucial role in their Madrid office. This position involves supporting international client services and managing consumer health accounts. Candidates should have a Bachelor's in Business Management or Life Science and at least 3 years of experience in business intelligence roles. Strong communication skills and proficiency in CRM and data analysis software are essential. The company values diversity and innovation in the healthcare sector.

Servicios

Diversity and inclusion programs

Opportunities for growth and development

Formación

• Minimum 3 years’ experience in business intelligence or customer support roles.
• Previous experience in Pharmaceuticals or Healthcare industry preferred.
• Fluent in English; additional European languages are a plus.

Responsabilidades

• Support multi-country agreements and contractual requirements.
• Manage small and mid-size Consumer Health Accounts.
• Create data reports and commercial compliance reports.
• Facilitate customer surveys and NPS assessments.

Conocimientos

Communication skills

Data analysis

Project management

CRM management

Presentation skills

Microsoft Office proficiency

Social media engagement

Multi-language proficiency

Educación

Bachelor’s Degree in Business Management / Life Science or related field

Herramientas

Data analysis software

CRM systems

Social Media channels

Descripción del empleo

A leading healthcare data company is looking to fill a crucial role in their Madrid office. This position involves supporting international client services and managing consumer health accounts. Candidates should have a Bachelor's in Business Management or Life Science and at least 3 years of experience in business intelligence roles. Strong communication skills and proficiency in CRM and data analysis software are essential. The company values diversity and innovation in the healthcare sector.