Head of Studies Madrid

What's Up! Living English; Madrid; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Opportunities for professional development

Ongoing training and mentoring

Regular social and team-building events

Job summary

What's Up! Living English, a growing language academy in Madrid, is searching for a Head of Studies. This role involves leading and developing a team of teachers, managing class schedules, and ensuring academic quality. Ideal candidates should possess a degree and a teaching qualification, alongside strong interpersonal skills. You'll have a significant impact on both teacher development and student satisfaction. Join our dynamic and supportive environment with opportunities for career progression and professional development.

Qualifications

• Must have a strong level of English (C2 or equivalent).
• Upper-intermediate level of Spanish (B2 or equivalent).
• Legal right to work in Spain.

Responsibilities

• Lead, support, and develop a team of teachers.
• Plan and manage class schedules.
• Deliver classes and coordinate cover for absences.
• Monitor academic quality through observations and feedback.
• Run regular team meetings and contribute to performance reviews.
• Work closely with centre management on daily operations.
• Build strong relationships with students.
• Coordinate teacher schedules and holidays.
• Support and promote school events.

Skills

Strong communication and interpersonal skills

Ability to mentor and support teachers

Proven organisational and time-management skills

Confidence with digital tools and systems

Education

Degree (or equivalent experience)

Teaching qualification (e.g., CELTA, Trinity CertTESOL)

Job description

Head of Studies / Director of Studies / Academic Coordinator

What’s Up! Living English is a growing language academy specialising in teaching English as a foreign language to adults and teenagers. As we continue to expand across Spain, we are looking for a Head of Studies for Madrid to lead our academic team and help create the dynamic, social and high-quality learning environment our centres are known for.

This is an excellent opportunity for an experienced teacher ready to take the next step into academic management, or for a current academic leader looking to grow within a fast-paced and people-focused organisation.

Learn More About Us At Www.whatsup.es

What you’ll do

• Lead, support and develop a team of teachers, fostering a positive and collaborative working environment
• Plan and manage class schedules in line with student demand
• Deliver classes as needed and coordinate cover for teacher absences
• Monitor academic quality through observations, feedback, and ongoing training
• Run regular team meetings and contribute to teacher development and performance reviews
• Work closely with centre management on daily operations and academic planning
• Build strong relationships with students and support a high level of customer satisfaction
• Coordinate teacher schedules, holidays and Saturday rotas
• Support and promote school events and ensure academic team engagement

Requisitos:

• Degree (or equivalent experience)
• Teaching qualification (e.g. CELTA, Trinity CertTESOL, PGCE TEFL, or equivalent)
• Strong communication and interpersonal skills
• Ability to mentor and support teachers at different stages of their careers
• Proven organisational and time-management skills
• Confidence working with digital tools and systems
• High level of English (C2 or equivalent)
• Upper-intermediate level of Spanish (B2 or equivalent)
• Legal right to work in Spain

Desirable

• Previous experience in academic management or coordination
• A proactive, solutions-focused mindset
• Strong people skills and a collaborative approach
• Enthusiasm for working in a social, student-centred environment

What we offer

• A supportive and international working environment
• Opportunities for professional development and career progression
• Ongoing training and mentoring
• A dynamic role with real impact on both teachers and students
• The chance to be part of a growing organisation with new centre openings
• Regular social and team-building events

Equality & inclusion

What’s Up! Living English is committed to creating an inclusive workplace. We welcome applications from people of all backgrounds, identities and experiences, and we believe diversity strengthens our team and our teaching.