Head of Services (Sales Management profile)

TK Elevator; Mieres; Híbrido; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

TK Airport Solutions, unidad de TK Elevator, busca un perfil líder para gestionar contratos y desarrollo comercial en un entorno internacional y aeroportuario. Reportarás al área de Servicios, coordinando equipos multiculturales en Europa y LATAM, y promoviendo una cultura de seguridad, cumplimiento y calidad.

La posición es híbrida, con sitio en Mieres (Asturias) y movilidad internacional ocasional. Se requiere inglés avanzado, capacidad de travel y experiencia en gestión de ventas y relaciones

Qualificações

• Título universitario preferible en Ingeniería Industrial.
• 5–10 años de experiencia en roles comerciales dentro de empresas internacionales de servicios o grandes proyectos.
• Conocimiento del mercado aeroportuario y regulaciones aplicables.
• Experiencia en gestión de contratos, control de garantías y KPIs comerciales.
• Historial de liderazgo de equipos descentralizados o internacionales y coordinación remota.
• Foco en seguridad ocupacional y cultura de prevención en entornos operativos.
• Excelentes habilidades de relación con clientes y representación institucional.
• Sensibilidad cultural y experiencia en entornos internacionales (Europa y LATAM).
• Disposición para viajar ~30% del tiempo.
• Inglés avanzado; otros idiomas son una ventaja.
• Dominio de Office, especialmente Excel y manejo de datos.

Responsabilidades

• Mantener conocimiento de contratos vigentes y estado de ejecución.
• Analizar desempeño comercial por sucursales, backlog, ingresos y ventas.
• Resolver consultas e incidencias de clientes relacionadas con contratos.
• Coordinar acciones comerciales y desarrollo con filiales Europa y LATAM.
• Liderar y desarrollar equipos multiculturales y remotos.
• Fomentar cultura de prevención y seguridad en todas las obras y servicios.
• Gestionar relaciones con clientes, autoridades y stakeholders del aeropuerto.
• Analizar mercados locales y oportunidades de servicios.
• Supervisar gestión de personas, administración y ventas del área.

Conhecimentos

Inglés avanzado

Coordinación remota

Análisis de datos

Formação académica

Título universitario (Licenciatura/Maestría) en Ingeniería Industrial

Ferramentas

Office suite

Excel

Gestión de datos

Descrição da oferta de emprego

Qué esperamos

• Maintain in-depth knowledge of current contracts across all regions and their execution status.
• Monitor and analyze commercial performance data across branches, including order backlog, revenue forecasts, and sales trends.
• Ensure swift resolution of client requests and incidents related to contractual agreements.
• Coordinate commercial and business development actions with the Europe and LATAM branches, aligning regional strategy with area objectives.
• Lead and develop decentralized, multicultural teams (Services Managers, Project Managers, Branch Managers) across multiple branches, demonstrating proven remote team management capabilities.
• Drive a strong culture of prevention and safety across all executed works and services, ensuring compliance with applicable regulations.
• Manage and maintain relationships with key clients, authorities, and other stakeholders within the airport ecosystem, with strong institutional representation skills.
• Analyze local markets and identify commercial opportunities for services.
• Oversee people management, administration, and sales within the scope of responsibility.

A quién buscamos

• Bachelor's or Master's degree, preferably in Industrial Engineering.
• 5–10 years of experience in commercial roles within international service companies or large project management.
• Strong knowledge of the airport market and applicable regulations is highly valued.
• Proven experience in contract management, warranty control, and commercial KPI tracking.
• Solid track record leading decentralized or international teams, with demonstrable remote coordination skills.
• Strong focus on occupational safety and prevention culture in operational environments.
• Excellent client relationship and institutional representation skills.
• Cultural sensitivity and experience working in international environments (Europe and LATAM).
• Availability to travel approximately 30% of the time (occasional trips, no extended stays).
• Advanced English (essential); additional languages are a plus.
• Advanced proficiency in Office, especially Excel and data handling.

Competencies We Value

Organizational commitment, teamwork, continuous improvement, quality and customer orientation, planning skills, analytical and strategic thinking, decision-making in complex and multi-regional environments, and a strong safety culture. Leadership and a proactive attitude.

Qué ofrecemos

• The opportunity to join an international team working on high-impact, technically demanding projects within the airport mobility sector.
• Hybrid working model: on-site in Mieres (Asturias) with partial remote work.
• Professional development within a specialized, expanding technical environment, as part of the TK Elevator group.
• Terms and conditions to be discussed based on candidate profile.

Quiénes somos

We are TK Airport Solutions, a business unit of TKE Group.

TK Elevator (TKE) is a global leader in vertical transportation and urban mobility, providing engineering — from design through installation, maintenance and modernization — for elevators, escalators, moving walkways, passenger boarding bridges, stairlifts, platform lifts and home elevators. TKE employs more than 50.000 people around the world, being present in more than 100 countries.

From our engineering and manufacturing site in Mieres, Asturias, TKAS offers a full portfolio of airport apron and gate mobility solutions. Our passenger boarding bridges connect terminals to aircraft safely and efficiently. Our ground support equipment covers preconditioned air, ground power units and potable water units for aircraft turnaround. Our advanced visual docking guidance systems (A-VDGS), including the LiDAR-based Apron Vision, ensure precise and safe aircraft docking. Our digital solutions — MAX Automate, MAX Monitor & Control and MAX Maintenance Manager — bring AI and remote operation to the apron.

We also provide modernization and service programs, including upgrades and spare parts that extend equipment life and performance, and we adapt this same engineering expertise to seaports, with our Seaport Passenger Boarding Bridges (SPBB) for ferry and cruise terminals.

Our equipment is used at more than 370 airports in over 100 countries, and TK Elevator boarding bridges have carried over 1.8 billion passengers worldwide.

Joining TKAS means working on real engineering challenges at global scale, combining German engineering heritage with a strong local team in Asturias, and contributing to safer, smarter and more sustainable airport infrastructure.