Head of Services (Sales Management profile)

TK Elevator; Mieres; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

TK Airport Solutions, a business unit of TK Elevator, is seeking a senior commercial leader to manage international service contracts from our site in Mieres, Asturias. You will monitor performance, coordinate actions with Europe and LATAM, and lead decentralized teams across multiple branches.

The role requires a Bachelor's or Master's in Industrial Engineering, 5–10 years in international commercial roles, strong knowledge of the airport market, and advanced English.

Qualifications

• Bachelor's or Master's degree in Industrial Engineering.
• Advanced English; additional languages are a plus.
• 5–10 years of experience in commercial roles, international context.

Responsibilities

• Maintain in-depth knowledge of contracts across regions and execution status.
• Monitor commercial performance data across branches (backlog, revenue, trends).
• Resolve client requests and incidents related to contracts promptly.
• Coordinate actions with Europe and LATAM branches to align strategy.
• Lead decentralized teams (Services/Project/Branch Managers) across regions.
• Promote safety culture and compliance with regulations in all works.
• Manage relationships with key clients, authorities and stakeholders.

Skills

Advanced English

Remote team leadership

Contract management

Client relationship

Excel / data handling

Education

Bachelor's or Master's in Industrial Engineering

Tools

Excel

Office Suite

Job description

We are TK Airport Solutions, a business unit of TKE Group.

TK Elevator (TKE) is a global leader in vertical transportation and urban mobility, providing engineering — from design through installation, maintenance and modernization — for elevators, escalators, moving walkways, passenger boarding bridges, stairlifts, platform lifts and home elevators. TKE employs more than 50.000 people around the world, being present in more than 100 countries.

From our engineering and manufacturing site in Mieres, Asturias, TKAS offers a full portfolio of airport apron and gate mobility solutions. Ourpassenger boarding bridgesconnect terminals to aircraft safely and efficiently. Ourground support equipmentcovers preconditioned air, ground power units and potable water units for aircraft turnaround. Ouradvanced visual docking guidance systems (A-VDGS), including the LiDAR-based Apron Vision, ensure precise and safe aircraft docking. Ourdigital solutions— MAX Automate, MAX Monitor & Control and MAX Maintenance Manager — bring AI and remote operation to the apron.

We also providemodernization and serviceprograms, including upgrades and spare parts that extend equipment life and performance, and we adapt this same engineering expertise toseaports, with our Seaport Passenger Boarding Bridges (SPBB) for ferry and cruise terminals.

Our equipment is used at more than 370 airports in over 100 countries, and TK Elevator boarding bridges have carried over 1.8 billion passengers worldwide.

Joining TKAS means working on real engineering challenges at global scale, combining German engineering heritage with a strong local team in Asturias, and contributing to safer, smarter and more sustainable airport infrastructure.

• Maintain in-depth knowledge of current contracts across all regions and their execution status.
• Monitor and analyze commercial performance data across branches, including order backlog, revenue forecasts, and sales trends.
• Ensure swift resolution of client requests and incidents related to contractual agreements.
• Coordinate commercial and business development actions with the Europe and LATAM branches, aligning regional strategy with area objectives.
• Lead and develop decentralized, multicultural teams (Services Managers, Project Managers, Branch Managers) across multiple branches, demonstrating proven remote team management capabilities.
• Drive a strong culture of prevention and safety across all executed works and services, ensuring compliance with applicable regulations.
• Manage and maintain relationships with key clients, authorities, and other stakeholders within the airport ecosystem, with strong institutional representation skills.
• Analyze local markets and identify commercial opportunities for services.
• Oversee people management, administration, and sales within the scope of responsibility.

• Bachelor's or Master's degree, preferably in Industrial Engineering.
• 5–10 years of experience in commercial roles within international service companies or large project management.
• Strong knowledge of the airport market and applicable regulations is highly valued.
• Proven experience in contract management, warranty control, and commercial KPI tracking.
• Solid track record leading decentralized or international teams, with demonstrable remote coordination skills.
• Strong focus on occupational safety and prevention culture in operational environments.
• Excellent client relationship and institutional representation skills.
• Cultural sensitivity and experience working in international environments (Europe and LATAM).
• Availability to travel approximately 30% of the time (occasional trips, no extended stays).
• Advanced English (essential); additional languages are a plus.
• Advanced proficiency in Office, especially Excel and data handling.

Competencies We Value

Organizational commitment, teamwork, continuous improvement, quality and customer orientation, planning skills, analytical and strategic thinking, decision-making in complex and multi-regional environments, and a strong safety culture. Leadership and a proactive attitude.

• The opportunity to join an international team working on high-impact, technically demanding projects within the airport mobility sector.
• Hybrid working model: on-site in Mieres (Asturias) with partial remote work.
• Professional development within a specialized, expanding technical environment, as part of the TK Elevator group.
• Terms and conditions to be discussed based on candidate profile.