Head of Marketplace

Page Executive; Madrid; On-site; EUR 90,000 - 150,000; Full time

Job summary

Page Executive is partnering with a global services group seeking a Marketplace Strategy lead to launch a marketplace from scratch. You will own the end-to-end lifecycle, define the value proposition, and align business goals with technical execution across product, technology, and commercial teams.

You will design the roadmap, manage budgets, build partnerships, and drive scale while ensuring compliance, security, and superior user experience.

Qualifications

• Minimum 5 years in e-commerce, product management, or marketplace leadership.
• Experience launching digital products or business units from inception (0→1).
• Proven P&L responsibility and commercial performance.
• Track record of driving sales growth on major marketplaces.
• Strong technical-functional mastery of e-commerce and marketplaces.
• Experience with analytics tools (GA, Tableau, Power BI).

Responsibilities

• Lead creation and launch of a marketplace from scratch.
• Own end-to-end marketplace lifecycle including budgeting and GTM.
• Define functional and technical platform requirements.
• Design and maintain product roadmap and prioritize initiatives.
• Act as business owner and align business with tech.
• Lead and oversee platform development teams.
• Define and execute a data strategy and partnerships.
• Drive partner acquisition and onboarding.
• Ensure regulatory compliance and brand protection.

Skills

Product management

Marketplace leadership

Cross-functional leadership

Data-driven decisions

P&L management

Education

Bachelor's degree in Business Administration

Master's degree or MBA

Bachelor's degree in Engineering

Tools

Google Analytics

Tableau

Power BI

APIs & integration

Job description

About Our Client

The company is an

• GLOBAL
• Business impact

About Our Client

The company is an international services group operating in multiple countries, delivering consumer‑focused solutions for travelers and cross‑border customers through a combination of physical presence and digital platforms. With a strong emphasis on operational excellence and customer experience, the organization serves millions of users annually across diverse geographies. With a clear growth‑oriented mindset, the company continues to invest in digital transformation, new business models, and strategic partnerships, expanding its portfolio of services to create additional value for customers and partners alike. Its culture combines entrepreneurship, data‑driven decision‑making, and cross‑functional collaboration within a highly regulated, performance‑driven environment.

Job Description

Marketplace Strategy & 0→1 Launch

• Lead the creation and launch of a marketplace from scratch, defining the value proposition, service offering, business model, and growth strategy.
• Own the end‑to‑end marketplace lifecycle, including business planning, resource allocation, budgeting, development, and go‑to‑market execution.
• Define functional and technical requirements to build a robust, secure, and scalable platform.
• Design and maintain the short-, mid-, and long‑term product roadmap, prioritizing initiatives with the highest customer and business impact.
• Act as the business owner and key user of the platform, ensuring alignment between business objectives and technical execution.
• Lead and oversee the technical teams responsible for platform development and evolution.

User Experience & Business Development

• Ensure a best‑in‑class user experience (UX/UI), delivering seamless and intuitive customer journeys from access to transaction.
• Define and execute a customer data strategy compliant with applicable regulations, ensuring ownership of the customer relationship.
• Identify, negotiate, and build strategic partnerships, creating a compelling and differentiated marketplace offering.
• Lead the full partner acquisition lifecycle, from prospecting and negotiation to contract signing and onboarding.
• Ensure partner alignment with quality, brand, and ethical standards.

Integration & Go‑to‑Market

• Ensure seamless integration of partner services, products, and payment systems.
• Coordinate multi‑provider payment orchestration, enabling secure and efficient transactions.
• Lead the marketplace launch, working cross‑functionally with marketing, legal, operations, and other key stakeholders.
• Design and implement incentive and activation mechanisms to drive customer acquisition and engagement.

Analytics, Performance & Continuous Improvement

• Define and monitor key marketplace KPIs (acquisition, conversion, retention, profitability).
• Analyze performance data, customer feedback, and market trends to identify growth and optimization opportunities.
• Deliver executive‑level performance reporting with strategic insights and recommendations.
• Conduct competitive benchmarking to identify market gaps and new strategic opportunities.

Cross‑Functional Leadership

• Foster strong cross‑functional collaboration across product, technology, sales, operations, marketing, finance, and legal teams.
• Ensure marketplace initiatives are fully aligned with overall business objectives.
• Partner with finance on forecasting, budgeting, and profitability analysis.
• Collaborate with legal and compliance teams to ensure regulatory compliance and brand protection.

The Successful Applicant

Education & Languages

• Higher education degree in Business Administration, Engineering, Marketing, or a related field.
• Postgraduate education (Master's degree or MBA) in Digital Business, E‑commerce, Project Management, or similar disciplines.
• Advanced English proficiency; knowledge of additional languages is highly valued.

Professional Experience

• Minimum 5 years of experience in e‑commerce, product management, or marketplace leadership roles, with proven experience launching digital products or business units from inception (0→1).
• Demonstrated experience managing P&L responsibility and commercial performance.
• Proven track record of driving sales growth and market share on major platforms such as Amazon, eBay, Walmart, or equivalent marketplaces.

Technical & Functional Expertise

• Strong technical‑functional mastery of e‑commerce and marketplaces, including:
• Marketplace algorithms and ranking logic
• Conversion rate optimization
• APIs and system/data integration principles
• Hands‑on experience with marketplace management and analytics tools such as Google Analytics, Tableau, Power BI, or similar.
• Solid knowledge of payment gateways, attribution models, and A/B testing methodologies.

Strategic, Analytical & Leadership Skills

• Strategic and analytical mindset, with the ability to define and execute a business plan from scratch and make data‑driven decisions.
• Strong project leadership and stakeholder management skills, capable of aligning technical and non‑technical teams around shared objectives.
• Entrepreneurial mindset with a strong focus on innovation and continuous improvement.

Digital & Productivity Skills

• Advanced proficiency in Microsoft 365 (O365) and data analysis tools.
• Comfortable working in complex, cross‑functional, and fast‑paced digital environments.

What's on Offer

Opportunity to launch a marketplace from scratch

Quote job ref: JN-022026-6938486