Head of Housekeeping - Luxury Wellness & Guest Experience

IHG; Cebreros; On-site; EUR 45,000 - 75,000; Full time

Job summary

Six Senses Quexigal Palace invites a seasoned Housekeeping Manager to lead the housekeeping and laundry teams, ensuring exceptional cleanliness and guest experiences in line with our wellness and sustainability ethos.

You will partner with the Executive Housekeeper and other departments, manage budgets, staffing, and training, and uphold brand standards including Forbes and LQA. A leadership role in a luxury setting promises dynamic challenges and rewards.

Qualifications

• High School Diploma or equivalent with management/supervisory experience.
• Four years’ housekeeping/laundry experience, preferably in a hotel of similar size and complexity.
• Bachelor’s degree in Hospitality, Hotel or Business Management; more than five years’ experience in a similar hotel operational role.
• Fluent in English and Spanish.
• Valid authorization to work in Spain.

Responsibilities

• Oversee housekeeping and laundry operations, ensuring cleanliness and a safe environment for guests and hosts.
• Support the Executive Housekeeper and Director of Rooms in maintaining room, public area and laundry standards aligned with Six Senses wellness and sustainability.
• Lead, supervise and develop the housekeeping team, including recruitment, training and performance reviews.
• Coordinate workloads, staff schedules and staffing according to occupancy and needs.
• Ensure compliance with legal, financial, security and safety requirements and maintain documentation.
• Collaborate with Front Office, Guest Services, Reservations, F&B and other departments to meet guest needs and ensure seamless operations.
• Monitor performance, prepare reports, and uphold Six Senses, LQA and Forbes standards.

Skills

Fluent in English

Fluent in Spanish

Education

Bachelor’s degree in Hospitality, Hotel or Business Management

Job description

Six Senses Quexigal Palace invites a seasoned Housekeeping Manager to lead the housekeeping and laundry teams, ensuring exceptional cleanliness and guest experiences in line with our wellness and sustainability ethos.

You will partner with the Executive Housekeeper and other departments, manage budgets, staffing, and training, and uphold brand standards including Forbes and LQA. A leadership role in a luxury setting promises dynamic challenges and rewards.