Head of Customer Success & Onboarding — Revenue Growth

BnBerry; España; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A technology company in the hospitality sector is seeking a Head of Customer Success and Implementation in Spain. The role involves leading a team of Account Managers, optimizing client onboarding, and ensuring high customer satisfaction to drive revenue growth. Candidates should have a strong background in customer success, familiarity with hotel tech, and excellent leadership skills. This position offers competitive benefits and the opportunity to shape the company's future.

Servicios

Competitive benefits package

Generous vacation time

Remote work flexibility

Professional development programs

Formación

• 3-5+ years of experience in Customer Success or Account Management.
• Proven track record of driving revenue growth and performance improvements.
• Experience in managing large account portfolios.

Responsabilidades

• Lead and develop a team of Account Managers to drive revenue impact.
• Own full onboarding program to accelerate client go-lives.
• Oversee client performance for measurable improvements.

Conocimientos

Negotiation skills

Communication

Analytical skills

Leadership

Client engagement

Descripción del empleo

A technology company in the hospitality sector is seeking a Head of Customer Success and Implementation in Spain. The role involves leading a team of Account Managers, optimizing client onboarding, and ensuring high customer satisfaction to drive revenue growth. Candidates should have a strong background in customer success, familiarity with hotel tech, and excellent leadership skills. This position offers competitive benefits and the opportunity to shape the company's future.