Guest Arrival Experience Specialist

Renaissance Hotels; Barcelona; Presencial; EUR 21.000 - 27.000; Jornada completa

Descripción de la vacante

Renaissance Hotels in Barcelona is seeking a Guest Arrival Expert to warmly welcome guests and guide them through check-in and arrival experiences. You will handle a range of guest requests, process operational needs, and contribute to memorable stays.

You must stay on your feet, maintain professional appearance, follow hotel policies, protect guest privacy, and work with a collaborative team to showcase the local neighborhood.

Formación

• Education: High school diploma or GED.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilidades

• Process operational needs for guests during arrival and departure.
• Address guest requests and complete reports.
• Share highlights of the local area with guests.
• Maintain safety, confidentiality, and professional appearance.

Educación

High school diploma or GED

Descripción del empleo

Renaissance Hotels in Barcelona is seeking a Guest Arrival Expert to warmly welcome guests and guide them through check-in and arrival experiences. You will handle a range of guest requests, process operational needs, and contribute to memorable stays.

You must stay on your feet, maintain professional appearance, follow hotel policies, protect guest privacy, and work with a collaborative team to showcase the local neighborhood.