Groups, Meetings & Events Sales Executive

Hilton Worldwide, Inc.; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading global hospitality company is seeking a Groups, Meetings & Events Sales Executive for its Madrid location. The role involves managing customer interactions for groups and events, negotiating budgets, and ensuring efficient service delivery. Ideal candidates will possess relevant sales experience and strong organizational skills. This is a full-time position offering competitive benefits.

Servicios

Mental Wellness app

Go Hilton Team Member and Family & Friends Rate

Formación

• Graduate or MBA in Management, Hospitality and Marketing required.
• Previous sales experience with groups and events preferred.
• Good computer skills including Excel, PowerPoint, and Word.

Responsabilidades

• Receive groups and events and keep the hotel output updated.
• Negotiate budgets with customers.
• Conduct information sessions with the group.

Conocimientos

Sales experience with groups and events

Ability to analyze and manage multiple tasks

Problem-solving skills

Organizational skills

Proactive approach

Good computer skills

Educación

Graduate or MBA in Management, Hospitality and Marketing

Herramientas

Excel

PowerPoint

Word

Descripción del empleo

Groups, Meetings & Events Sales Executive

(Job Number: HOT0C3ZC)

Work Location: Hilton Madrid Airport, Avenida de la Hispanidad 2‑4, Madrid 28042

About the Role

A Groups, Meetings & Events Sales Executive is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. They are the customer contact when groups arrive with their event, working with the hotel to achieve the set goals.

Responsibilities

• Receive groups and events and keep the hotel output up to date
• Draw up contracts for groups and events
• Insert rooming list in the system, update payment instructions and enter important information relevant to the group
• Negotiate budgets with customers
• Develop event work orders in the system with all relevant information
• Conduct information sessions with the group (number of attendees, category, price, form of payment, contact details, special notes, etc.)
• Perform monthly group reports and update closing information
• Interact permanently with Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings, and kitchen staff
• Act directly with the guest or client during the stay of groups and events
• Participate in special activities such as cocktail presentations, welcome tour groups, etc.
• Ensure that all client requests are answered efficiently and with agility

Qualifications

• Graduate or MBA in Management, Hospitality and Marketing
• Previous sales experience with groups and events, preferably in hospitality
• Ability to analyze and manage multiple tasks
• Ability to solve problems quickly and efficiently
• Sense of organization and planning
• Good computer skills including Excel, PowerPoint and Word
• Proactive approach to meet deadlines and objectives

What It Will Be Like to Work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Diversity, Equity & Inclusion is at the core of who we are. We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.

Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from "The Hilton Recruiting Team" ([e-mail]) with the subject line "Your experience with Recruiting" with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.

Benefits

• Mental Wellness app
• Go Hilton Team Member and Family & Friends Rate