Group Sales Trainee

The Ritz-Carlton Tenerife, Abama; Islas Canarias; Presencial; EUR 3900 - 6100; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation

€300 net per month

€500 net per month

Descripción de la vacante

The Ritz-Carlton Abama is offering a 6-month Group Sales Trainee internship in Tenerife, Spain, aimed at university students seeking hands-on experience in luxury hospitality, sales, and events. You will assist the Group Sales team with inquiries, proposals, and coordination with multiple departments to deliver exceptional service.

You will gain exposure to sales processes, client follow-ups, site inspections, and commercial communications within an internationally focused environment.

Formación

• Currently enrolled in a Bachelor's or Master's degree at a university.
• Internship must be mandatory or recognized by the university, where applicable.
• Availability to complete a 6-month internship.
• Availability to start as soon as possible.
• Genuine interest in luxury hospitality, tourism, sales, and events.

Responsabilidades

• Support Group Sales with day-to-day management of group, meeting, incentive, and event enquiries.
• Assist with preparation and follow-up of proposals, quotations, and contracts.
• Enter and maintain group and business opportunity information in systems.
• Follow up on enquiries, leads, and opportunities with timely responses.
• Coordinate with clients, agencies, and commercial partners under supervision.

Conocimientos

Spanish fluency

English fluency

Communication

Organizational skills

Customer service

Professionalism

Teamwork

Educación

Bachelor's or Master's student

Herramientas

CRM systems

Descripción del empleo

OIN OUR TEAM!

The Ritz-Carlton Abama Resort, Tenerife is looking for a Group Sales Trainee to join our team for a period of 6 months.

This opportunity is aimed at university students who are looking to gain professional experience in luxury hospitality, sales, and events, within an international environment focused on service excellence.

As a Group Sales Trainee, you will support the Group Sales team in managing and coordinating group requests, events, and business opportunities, contributing to the positioning of The Ritz-Carlton Abama as a leading destination for high-end groups, meetings, incentives, and events.

You will have the opportunity to learn from experienced hospitality professionals and gain first-hand insight into the commercial operations of a luxury resort, participating in sales processes, proposal preparation, client follow-up, and coordination with the different departments involved in each group or event.

Key Responsibilities

• Support the Group Sales team with the day-to-day management of group, meeting, incentive, and event enquiries.
• Assist with the preparation and follow-up of commercial proposals, quotations, and contracts.
• Enter, update, and maintain group and business opportunity information in the department's systems and tools.
• Follow up on enquiries, leads, and business opportunities, ensuring a timely and professional response.
• Support communication with clients, agencies, companies, and other commercial partners under the supervision of the team.
• Assist in the organization and coordination of site inspections, sales visits, and resort presentations.
• Collaborate with other departments, including Banquets, Catering, Events, Reservations, Front Office, and Finance, to ensure the smooth coordination of groups.
• Support the planning and follow-up of groups and events from the enquiry stage through to execution.
• Prepare documentation, presentations, agendas, and other materials required for meetings and events.
• Maintain an up-to-date database of clients, agencies, companies, and commercial contacts.
• Monitor market trends, competitors, and business opportunities within the MICE and Group Business segments.
• Support the preparation of basic reports and the collection of data related to sales, groups, and events.
• Participate in commercial activities, presentations, trade shows, workshops, and other business development initiatives when required.
• Apply The Ritz-Carlton standards of quality and excellence in all interactions with clients and colleagues.

Under the supervision of the team, you will have the opportunity to apply your academic knowledge in a real professional environment and develop essential skills in sales, negotiation, customer service, group and event management, commercial communication, organization, and hospitality.

What We Are Looking For

We are looking for a proactive, organized, communicative, and customer-oriented individual with a genuine interest in sales, events, and the luxury hospitality industry.

We Particularly Value

• Interest in sales, events, hospitality, tourism, and guest experience.
• Excellent written and verbal communication skills.
• Ability to build professional relationships and establish trust with clients and colleagues.
• Strong customer service mindset.
• Excellent organizational skills and attention to detail.
• Interest in developing commercial and negotiation skills.
• Ability to manage multiple tasks and priorities in an organized manner.
• Proactive, responsible, and results-oriented attitude.

What We Are Looking For

• Currently enrolled in a Bachelor's or Master's degree at a university.
• Internship must be mandatory or recognized by the university, where applicable.
• Availability to complete a 6-month internship.
• Availability to start as soon as possible.
• Genuine interest in luxury hospitality, tourism, sales, and events.
• Fluent level of Spanish and English.
• Ability to work effectively in an international and multicultural environment.
• Professionalism, responsibility, initiative, and attention to detail.
• Valid work authorization in Spain.

Internship Conditions & Benefits

We Offer Two Compensation Options

Option A

• Accommodation provided by the company.
• €300 net per month.

Option B

• No accommodation provided.
• €500 net per month.

Additional Details

• Meals are included in the employee cafeteria during working hours only.
• For administrative interns, uniforms are not provided; professional attire in accordance with the hotel's image standards is required.
• Uniform laundry service is available at the hotel for the relevant departments.

All benefit and bonus programs are subject to the company's individual regulations. Applicable tax and social benefit laws apply, and any tax deductions will be managed through the appropriate payroll adjustments. There is no legal entitlement to these programs, and the employer may modify the offer at any time.

An Opportunity to Grow

As part of The Ritz-Carlton, you will have the opportunity to learn and apply our Gold Standards, which form the foundation of our culture and the way we deliver exceptional service.

You will learn alongside professionals in luxury hospitality and hotel sales, while becoming part of an international team committed to creating memorable experiences for both our guests and our corporate and group clients.

Our promise to you is to provide an opportunity to take pride in the work you do, learn from some of the industry's best professionals, and develop the skills and competencies needed to begin your career in the hospitality industry.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.