Job Description
We are seeking a dynamic Google Workspace Change Management professional. In this role, you will lead the implementation and adoption of Google Workspace tools across our organization, ensuring a smooth transition and maximizing user productivity.
- Develop and execute comprehensive change management strategies for Google Workspace implementation
- Collaborate with stakeholders to identify and address potential barriers to adoption
- Create and deliver training programs to support user adoption of Google Workspace tools
- Analyze user adoption metrics and provide regular reports on progress and areas for improvement
- Manage communication plans to keep all levels of the organization informed about changes and benefits
- Work closely with IT teams to align change management activities with technical implementation timelines
- Develop and maintain change management documentation, including user guides and best practices
- Continuously assess and refine change management approaches based on user feedback and adoption rates
- Act as a subject matter expert on Google Workspace features and functionality
- Provide ongoing support to ensure sustained adoption and utilization of Google Workspace tools
Qualifications
- Bachelor's degree in Business Administration, Information Technology, or related field; Master's degree preferred
- 1-3years of experience in change management, preferably in IT or SaaS environments
- Strong knowledge of Google Workspace applications (Gmail, Google Drive, Google Docs, Sheets, Slides, Meet, etc.)
- Demonstrated experience in change management methodologies and best practices
- Excellent project management skills with the ability to manage multiple initiatives simultaneously
- Strong analytical skills with the ability to interpret data and create actionable insights
- Outstanding communication and presentation skills, with the ability to engage audiences at all levels
- Google Workspace certification is highly desirable
- Experience with change management in cloud-based productivity suites
- Knowledge of organizational development principles
- Familiarity with training and adoption strategies for software implementations
- Fluency in English and Spanish is required
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
- Strong problem-solving skills and attention to detail
Additional Information
It would also be valuable to have experience giving training in Microsoft 365 and / or to know the change management methodology and to have implemented it in other technology companies.