Global SRE Engineer: 24/7 Platform Reliability&Improvement

Alarmas Verisure Argentina; Málaga; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Verisure is seeking an SRE Engineer to strengthen Operations and Site Reliability for our Marketing Platforms, supporting a 24/7 service across 18 countries. You will collaborate with service and development teams to ensure high availability, incident prevention, and continuous improvement.

Promoting a strong service mindset, aligning with delivery lifecycles, and handling on-call rotations will be core to the role.

Formación

• Degree in Computer Engineering, Telecommunications, or similar
• 4+ years of experience in IT operations or support (ideally in corporate environments)
• Scripting (Bash, Python, or Java)
• Monitoring tools (Prometheus, Grafana, ELK/Kibana)
• Jira, Service Desk, Confluence
• Fluent in English and Spanish

Responsabilidades

• Execute the service transformation roadmap and drive adoption
• Improve operational processes and enable first-line support to resolve issues
• Monitor systems, define escalations, and enhance incident detection
• Ensure SLAs, KPIs, and service metrics are met
• Align operations with the delivery lifecycle
• Reduce incidents and improve overall service stability
• Manage production and pre-production environments in the cloud
• Investigate incidents, perform root cause analysis, and implement fixes
• Handle problem management and maintenance activities
• Manage escalations and ensure timely resolution

Conocimientos

Degree in Computer Engineering

IT operations

Scripting Bash/Python/Java

Monitoring tools Prometheus Grafana EL

Jira Service Desk Confluence

Fluent English and Spanish

Educación

Degree in Computer Engineering, Telecommunications, or similar

Herramientas

Prometheus

Grafana

ELK/Kibana

Descripción del empleo

Verisure is seeking an SRE Engineer to strengthen Operations and Site Reliability for our Marketing Platforms, supporting a 24/7 service across 18 countries. You will collaborate with service and development teams to ensure high availability, incident prevention, and continuous improvement.

Promoting a strong service mindset, aligning with delivery lifecycles, and handling on-call rotations will be core to the role.