Global Q2C Leader — Transform & Standardize (Hybrid)

Gracia101 Talent Solutions; Barcelona; Hybrid; EUR 90,000 - 140,000; Full time

Job summary

Gracia101 Talent Solutions seeks an experienced Senior Manager to lead the global Quote-to-Cash program, shaping strategy, governance and execution across regions and business units. The role requires driving harmonisation, standardisation and measurable improvements using data-driven methods.

You will influence senior stakeholders and manage cross-functional teams while delivering benefits tracking and governance updates.

Qualifications

• Bachelor's or master's degree in Business, Supply Chain, Process Engineering, Information Systems or a related field.
• 8+ years’ experience in Quote-to-Cash, process ownership or enterprise transformation.
• Strong understanding of S/4HANA, fit-to-standard process design, data/role readiness and clean-core principles.
• Proven experience leading senior stakeholders and cross-functional teams in a global matrix organisation.
• Data-driven approach to KPI management and benefits realisation.
• Excellent stakeholder management, influencing and communication skills.

Responsibilities

• Own the global Quote-to-Cash process vision, design principles and governance.
• Lead process mapping and future-state design aligned to S/4HANA and fit-to-standard principles.
• Translate cross-business priorities into a clear, value-focused improvement roadmap.
• Drive process harmonisation and adoption across regions, channels and business segments.
• Monitor process performance and adherence, identifying opportunities for corrective action and continuous improvement.
• Use KPIs, customer impact and business value to prioritise improvement initiatives.
• Lead cross-functional efficiency initiatives, particularly across Billing & Credit.
• Manage governance updates, escalations, decision-making and benefits tracking.
• Support the design and implementation of CRM solutions for service teams.

Skills

Stakeholder management

Governance

KPI management

Data-driven problem solving

Leadership

Education

Bachelor's or Master's degree in Business, Supply Chain, Process Engineering, Information Systems or related field

Tools

S/4HANA

Fit-to-standard

Job description

Gracia101 Talent Solutions seeks an experienced Senior Manager to lead the global Quote-to-Cash program, shaping strategy, governance and execution across regions and business units. The role requires driving harmonisation, standardisation and measurable improvements using data-driven methods.

You will influence senior stakeholders and manage cross-functional teams while delivering benefits tracking and governance updates.