Global Partner Solutions Manager - Integrations & Onboarding

Airhelp; Barcelona; Hybrid; EUR 50,000 - 65,000; Full time

Benefits offered by this job

Gym

Development budget

Childcare

Transport subsidies

Travel subsidies

Global remote-friendly policy

Job summary

AirHelp is expanding its B2B partner ecosystem and seeks a Partner Solutions Manager to own partner lifecycle from late-stage sales support through integration, activation, and ongoing health. The role blends strategic partnership ownership with building a scalable self-service onboarding model, working with Product and Account Management to streamline partner experiences.

You’ll drive integration, activation, and health monitoring for key OTA/TMC/airline partners, while enabling scalable

Qualifications

• 4+ years in Partner Success, Implementation, Solutions Engineering, or B2B Customer Success.
• Experience managing technical partner integrations end-to-end.
• Ability to read API documentation and work with engineering teams.

Responsibilities

• Sales-to-Launch Handoff: scope integration, set activation expectations, de-risk handoff.
• Integration & Activation: manage end-to-end partner onboarding and go-live.
• Partner Health & Monitoring: ensure data accuracy, SLA adherence, and detect issues early.
• Self-Service Partner Motion: co-own onboarding processes for long-tail partners with Product & Account Management.
• Cross-Functional Partnership: connect Sales, Product, Account Management and Engineering.
• Deliverables in first 12 months: repeatable activation playbook; faster time-to-activation; self-service path live; proactive health monitoring.

Skills

Partner Success

Solutions Engineering

Implementation

B2B Customer Success

API integration

Technical onboarding

Job description

AirHelp is expanding its B2B partner ecosystem and seeks a Partner Solutions Manager to own partner lifecycle from late-stage sales support through integration, activation, and ongoing health. The role blends strategic partnership ownership with building a scalable self-service onboarding model, working with Product and Account Management to streamline partner experiences.

You’ll drive integration, activation, and health monitoring for key OTA/TMC/airline partners, while enabling scalable