Global Lab Automation Training & Support Specialist

Roche; Sant Cugat del Vallès; On-site; EUR 55,000 - 90,000; Full time

Job summary

Roche is seeking an Engineer (m/f/d) for Global Technical Support & Instrument Training focused on pre-analytical and analytical hardware. You will train users, support on-site teams, and participate in global deployment across multiple sites, including Sant Cugat.

Ideal candidates have 5+ years in Roche automation, strong communication skills, and willingness to travel up to 30%. The role emphasizes knowledge transfer within the Core Lab environment and international collaboration.

Qualifications

• Bachelor’s degree in a technical field related to lab hardware and automation.
• (A solid background in Roche laboratory hardware and automation)

Responsibilities

• Provide training from design to implementation for diverse groups.
• Deliver technical support to Roche Service Representatives and regional staff.
• Collaborate on development projects with internal and external suppliers.
• Ensure ongoing product support after product launch.

Skills

Roche automation

On-site support

Training delivery

Hardware troubleshooting

Project coordination

Communication

Education

Bachelor's in Mechanical Engineering

Bachelor's in Medical Engineering

Related technical/scientific field

Tools

Video editing

E-learning development

Job description

Roche is seeking an Engineer (m/f/d) for Global Technical Support & Instrument Training focused on pre-analytical and analytical hardware. You will train users, support on-site teams, and participate in global deployment across multiple sites, including Sant Cugat.

Ideal candidates have 5+ years in Roche automation, strong communication skills, and willingness to travel up to 30%. The role emphasizes knowledge transfer within the Core Lab environment and international collaboration.