Global IT Systems Engineer — Hybrid (Plasma Healthcare)

Grifols; Parets del Vallès; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid model

Flexible schedule

Job summary

Grifols is seeking an IT Systems Engineer to sustain and advance the technology for plasma donor centers. You will maintain reliability, performance, and compliance of digital services and infrastructure essential to plasma collection operations.

Responsibilities include domain management, project coordination, service delivery, and vendor coordination across CoE and MSP. Strong English/Spanish, security, and ITSM experience are required.

Qualifications

• Bachelor’s degree in computer science, telecommunications, or a related field.
• Advanced English and Spanish communication skills (spoken and written).
• Minimum of 5 years of experience in plasma infrastructure environments, including BECS systems, donor center infrastructure, and integrations with apheresis devices.
• Solid understanding of plasma-center technologies, IT frontend and backend infrastructure, networking, communication protocols, and monitoring practices.
• Knowledge of security and compliance practices, including secure policies, identity controls, and regulatory requirements.
• Experience working within ITSM frameworks (incident, change, release) and multi-vendor delivery models (CoE, MSP).

Responsibilities

• Oversee the digital technology landscape for plasma donor centers and ensure alignment with enterprise architecture and security.
• Translate plasma operational needs into IT requirements and review infrastructure and integration standards.
• Contribute to long-term roadmaps for plasma technology and infrastructure.
• Coordinate IT activities for plasma projects from planning through deployment.
• Align project requirements, timelines, and deliverables across plasma operations, CoE, MSP, and internal IT.
• Support readiness activities, risk management and successful execution of plasma initiatives.
• Manage day-to-day service performance, stability, and availability of plasma technologies.
• Coordinate change, release, and deployment activities with the CoE and MSP.
• Monitor service KPIs, support issue resolution, and ensure effective incident and escalation handling.
• Serve as the primary interface between plasma operations, the CoE, the MSP, and internal IT.
• Ensure vendors meet SLAs and operational commitments and validate MSP changes for production safety.
• Facilitate requirements, communication, and governance activities.
• Maintain documentation, standards, and knowledge assets aligned with CoE frameworks.
• Contribute to knowledge sharing and collaboration across teams and partners.

Skills

English communication

Spanish communication

Stakeholder management

Organizational skills

Education

Bachelor’s degree in computer science or related field

Tools

BECS systems

IT infrastructure monitoring

Job description

Grifols is seeking an IT Systems Engineer to sustain and advance the technology for plasma donor centers. You will maintain reliability, performance, and compliance of digital services and infrastructure essential to plasma collection operations.

Responsibilities include domain management, project coordination, service delivery, and vendor coordination across CoE and MSP. Strong English/Spanish, security, and ITSM experience are required.