Global Field Service Engineer - Remote-Ready & Travel

BOSSAR PACKAGING; Valencia; Presencial; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Partial remote work

Resumo da oferta

SIG is a leading provider of packaging systems and solutions for better. We work with customers worldwide to bring food products to consumers safely, sustainably and affordable. We are the only packaging system supplier covering carton, pouch, and bag-in-box.

Our technology enables us to deliver better for customers and for the world. As a Global Field Service Engineer, you will provide advanced technical expertise to ensure the operation, reliability and performance of SIG filling lines and

Qualificações

• Secondary education or equivalent; an associate degree or 2–4 years of technical vocational training is preferred.
• Technical qualification and/or practical experience in industrial machinery, automation, electrical or mechanical fields.
• Up to 8 years of relevant professional experience in technical service or field service.
• Strong troubleshooting and problem-solving skills across mechanical, electrical, pneumatic and automation systems.

Responsabilidades

• Install, commission, calibrate and parameterize industrial machinery and filling line equipment at customer sites, according to technical specifications.
• Perform FAT (Factory Acceptance Test) and SAT (Site Acceptance Test) and ensure all activities are properly documented.
• Diagnose and resolve complex mechanical, electrical, pneumatic and automation-related equipment issues.
• Carry out preventive and corrective maintenance according to company procedures and identify root causes of recurring failures.
• Provide advanced technical support both on-site and remotely, including troubleshooting through digital and secure connectivity tools.
• Act as the technical lead during complex service interventions and, where required, coordinate field technicians or subcontractors on international projects.
• Coordinate with Project Managers, Service Managers, Back Office, Engineering and Quality teams to ensure effective and timely resolution of customer issues.
• Conduct technical audits at customer sites, assess machine condition and identify potential risks or opportunities for improvement.
• Provide expert technical advice and training to customers on equipment operation, maintenance and safety.
• Prepare accurate technical reports, checklists and service documentation, including diagnostics, actions taken and recommendations.
• Share field experience and technical feedback with Engineering and other internal teams to support continuous improvement, product development and innovation.
• Follow SIG's environmental guidelines and contribute to corrective and improvement actions in line with ISO ***** requirements.
• Be prepared for frequent international travel and work independently and responsibly in demanding industrial environments.

Conhecimentos

Troubleshooting

Maintenance

Electrical

Mechanical

Automation

Field service

Formação académica

Secondary education

Associate degree

Technical vocational training

Descrição da oferta de emprego

SIG is a leading provider of packaging systems and solutions for better. We work with customers worldwide to bring food products to consumers safely, sustainably and affordable. We are the only packaging system supplier covering carton, pouch, and bag-in-box.

Our technology enables us to deliver better for customers and for the world. As a Global Field Service Engineer, you will provide advanced technical expertise to ensure the operation, reliability and performance of SIG filling lines and