Global Family Community Host – Experiences & Events

Boundless Life; Barcelona; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Discounted tuition for children

Travel opportunities to multiple Bound

Job summary

Boundless Life is seeking a dynamic Guest Relations/Community Building specialist in Barcelona to enhance family experiences across our growing destinations. You will resolve requests, onboard new families, and nurture community connections while coordinating activities and managing the Welcome Guide.

Fluent in English and Spanish, you thrive in a fast-paced startup environment and enjoy building meaningful relationships within a globally minded family community.

Qualifications

• Minimum 2 years in Guest Relations/Customer Experience within hospitality.
• Excellent written and spoken English and Spanish.
• Barcelona resident or nearby for daily commuting.

Responsibilities

• Keep Welcome Guide updated and ensure brochures/manuals are current.
• Manage Google Map listings and inventory for the location.
• Coordinate groups based on shared interests and community needs.
• Foster family engagement and plan activities led by families.
• Gather feedback and measure opportunities for bonding and NPS.
• Collaborate with onboarding and content teams for smooth handovers.
• Capture moments with a photographer/videographer for socials.

Skills

Guest relations

Customer experience

Community building

Bilingual English/Spanish

Event coordination

Tools

Ticketing tool

Job description

Boundless Life is seeking a dynamic Guest Relations/Community Building specialist in Barcelona to enhance family experiences across our growing destinations. You will resolve requests, onboard new families, and nurture community connections while coordinating activities and managing the Welcome Guide.

Fluent in English and Spanish, you thrive in a fast-paced startup environment and enjoy building meaningful relationships within a globally minded family community.