Global Customer Success Specialist - Hybrid (Barcelona)

HTBA (HealthTech Bio Actives); Madrid; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A health-focused company in Madrid is seeking a Customer Support Specialist to enhance relationships and support customer satisfaction. The ideal candidate has at least 3 years of experience in a similar role, is fluent in English and Spanish, and has strong skills in SAP. Responsibilities include managing customer inquiries, processing orders, and collaborating with internal departments. This role offers an opportunity to drive business growth and ensure excellent customer service.

Formación

• At least 3 years in a similar role.
• Fluency in English and Spanish is required.
• Experience using SAP is a must.

Responsabilidades

• Ensure customer satisfaction and proactive relationship management.
• Handle customer inquiries related to the sales process.
• Cultivate ongoing relationships with customers.
• Process Purchase Orders (POs) and manage logistics arrangements.
• Collaborate with various departments to streamline operations.

Conocimientos

Customer oriented

Strong interpersonal skills

Ability to multitask

Fluency in English

Fluency in Spanish

Proven problem-solving skills

Educación

College Degree

Herramientas

SAP

Descripción del empleo

A health-focused company in Madrid is seeking a Customer Support Specialist to enhance relationships and support customer satisfaction. The ideal candidate has at least 3 years of experience in a similar role, is fluent in English and Spanish, and has strong skills in SAP. Responsibilities include managing customer inquiries, processing orders, and collaborating with internal departments. This role offers an opportunity to drive business growth and ensure excellent customer service.