Global Commerce Solutions Engineer (EMEA/APAC)

VTEX; Barcelona; Híbrido; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Transportation assistance

Extended parental leaves

Language scholarship: 80% subsidies

Free shipping on VTEX stores

Descripción de la vacante

VTEX is seeking a Commerce Engineer based in Barcelona to support the Sales Team. The role involves understanding client needs and providing tailored solutions to drive business outcomes.

Candidates should have strong experience in Customer Success, excellent analytical skills, and fluency in English. The position requires attending the office four days a week, with opportunities for remote work on Fridays.

Benefits include transportation assistance and language scholarships for further development.

Formación

• Solid experience in Customer Success or Account Management, especially with Enterprise clients.
• Proven track record in consultative account management focused on retention and upselling.
• Fluent English proficiency with knowledge of additional languages like Spanish or Italian being a plus.

Responsabilidades

• Understand client needs and propose tailored projects.
• Monitor product use, identifying areas for improvement.
• Act as a trusted advisor guiding clients to maximize VTEX solutions.
• Identify upsell opportunities to contribute to revenue growth.

Conocimientos

Customer Success

Account Management

Analytical skills

Communication

CRM platforms

Educación

Bachelor’s degree in Business Administration or related fields

Herramientas

Salesforce

HubSpot

Gainsight

Descripción del empleo

VTEX is seeking a Commerce Engineer based in Barcelona to support the Sales Team. The role involves understanding client needs and providing tailored solutions to drive business outcomes.

Candidates should have strong experience in Customer Success, excellent analytical skills, and fluency in English. The position requires attending the office four days a week, with opportunities for remote work on Fridays.

Benefits include transportation assistance and language scholarships for further development.