Global Change & Transformation Manager

dormakaba Spain; Madrid; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

28-30 days vacation

Annual bonus

Private health insurance

Flexible remuneration

Flexible working hours

3 days/week office in Las Tablas (MAD)

LinkedIn Learning access

Job summary

dormakaba Spain is seeking a committed Change Manager to help employees navigate organizational change across global transformation programs. You will support the Global Change & Transformation Lead, develop standardized change tools, and apply communications content to ensure adoption of new processes, systems, and ways of working with measurable business value.

The role combines change management with workshops, visual communications, and AI-enabled tools while collaborating with HR,

Qualifications

• 3-5 years of experience in change management or project delivery within a complex corporate or consulting environment, ideally with exposure to large-scale ERP or CRM transformations.
• Hands-on experience with change management methodologies, such as Prosci or ADKAR, impact and readiness assessments, communication and training coordination.
• Background in supporting commercial process transformations, such as Sales, Service or Order-to-Cash.
• Experience facilitating and moderating workshops and supporting local teams, ideally within a hub-and-spoke or matrix organization.
• Strong communication and stakeholder-management skills, with the ability to influence at different organizational levels.
• Ability to translate complex transformation topics into clear presentations, communications and engaging workshop formats.
• A structured and process-oriented approach, combined with creativity, curiosity and the confidence to introduce new ideas.
• Experience using Canva, PowerPoint or similar tools to create professional presentations and visual communication materials.
• Interest in AI enablement and the practical use of AI tools in change management, communication or employee engagement.
• A pragmatic, business-oriented and focused on measurable outcomes.
• Bachelor’s degree in Business Administration, Organizational Psychology, Educational Management, Information Systems, Sociology or a related field.
• Fluency in English.

Responsibilities

• Shape and drive the CCO change strategy and roadmap across major transformation initiatives, including SAP S/4HANA, AI and effectiveness improvements.
• Develop and maintain standardized change tools, templates and playbooks, ensuring they are practical, scalable and consistently applied across programs and markets.
• Facilitate local change workshops, breakout sessions and other interactive formats, supporting markets in planning and delivering adoption activities.
• Conduct change impact and readiness assessments, maintain country adoption dashboards, monitor KPIs, and elevate risks and resistance.
• Create reusable change content aligned with the global CCO change story, including executive and employee communications, presentations, FAQs, learning nuggets and visual materials.
• Use tools such as Canva, PowerPoint, video or animation platforms and AI-enabled solutions to create engaging and effective change communication.
• Partner with Communications, HR and local leadership to deliver clear and consistent messaging, and support managers in addressing resistance.
• Collaborate with Learning and Development teams on role‑based training and post‑launch adoption activities.
• Provide hands‑on support during critical phases, including cutover, go‑live and hypercare, to ensure a smooth transition to business‑as‑usual operations.
• Introduce new ideas for communicating change, engaging employees and strengthening adoption.

Skills

Change management

Project delivery

Stakeholder management

Workshop facilitation

Canva

PowerPoint

AI tools

English fluency

Education

Bachelor's degree in Business Administration, Organizational Psychology, Educational Management, Information Systems, Sociology or a related field

Tools

Canva

PowerPoint

AI tools

Job description

dormakaba Spain is seeking a committed Change Manager to help employees navigate organizational change across global transformation programs. You will support the Global Change & Transformation Lead, develop standardized change tools, and apply communications content to ensure adoption of new processes, systems, and ways of working with measurable business value.

The role combines change management with workshops, visual communications, and AI-enabled tools while collaborating with HR,