Global AVS Digital Architect – International Lead

Alcon

Barcelona

Presencial

EUR 140.000 - 190.000

Jornada completa

Hace 7 días

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Descripción de la vacante

Alcon seeks a Global AVS Digital Architect Sr. Leader to drive regional AVS connectivity and integration across international markets.

You will lead a high-performing regional team, translate global priorities into practical regional plans, and ensure data-flow, security, and interoperability standards across medical devices, software, and SaaS offerings. The role requires deep healthcare IT experience and strong executive communication.

Formación

7+ years leading technical, architecture, project delivery, or cross-functional digital integration teams; 10+ years in IT platforms, healthcare technology, or systems integration preferred.
5+ years working with healthcare customers and delivering integration solutions in complex customer environments.
Experience with medical device or healthcare IT environments, including customer service, customer satisfaction, and contractual commitments.
Proven project management discipline, including plans, risks, issues, change management, documentation, and stakeholder alignment.
Strong leadership, communication, presentation, negotiation, influencing, and problem-solving skills with executive, technical, and non-technical audiences.
Fluency in English; support occasional after-hours needs; travel up to 25-30%.

Responsabilidades

Set regional vision, priorities, goals, and operating rhythm for Digital Architects, Project Managers, and technical specialists.
Lead, coach, develop, and retain a high-performing regional team; clarify ownership, handoffs, escalations, and documentation expectations.
Translate global AVS and Intelligent Services priorities into practical regional execution plans.
Own the regional AVS integration process for AVS products, legacy & Unity connected medical devices, and related software or SaaS/SaMD offerings.
Drive customer connectivity and interoperability involving TCP/IP, DICOM, HL7, FHIR, EHR/EMR, PACS, firewalls, routers, VPNs, servers, and related network requirements.
Define customer data-flow maps and integration designs that support workflow, security, privacy, and operational readiness.
Oversee project plans, technical surveys, readiness documentation, SOPs, implementation playbooks, SOW support, and customer expectation-setting.
Act as regional escalation leader for complex technical, customer, operational, or cross-functional integration issues.
Define and monitor KPIs/OKRs for installation timing, integration quality, support performance, proactive monitoring, and customer experience.
Identify recurring gaps, perform root-cause analysis, and drive continuous improvement across tools, processes, documentation, and staffing.
Partner with Commercial, Service, Clinical, Legal, R&D, Product Engineering, IT, Security/Privacy, customers, and third-party vendors to deliver integrated outcomes.