Global Account Manager EMEA

Anord Mardix; España; Híbrido; EUR 90.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Enhanced annual leave

Group Life Insurance

Cycle to Work scheme

Volunteer days

Employee Assistance Programme

Referral bonus

Descripción de la vacante

Anord Mardix is seeking a Global Account Manager EMEA to lead direct sales across targeted accounts, acting as the primary customer contact and driving growth across the EMEA region.

The role reports to the Global Account Director and focuses on contract renewals, pricing changes, and strategic account development while collaborating with multi-site teams and Flex management.

Formación

• Bachelor’s degree or equivalent experience.
• Minimum 8 years of sales/account management experience.
• Familiarity with Sugar and ViewPoint CRM systems.
• Ability to solve practical problems with limited standardization.
• Ability to interpret instructions in various formats.

Responsabilidades

• In charge of GAM/Site handshake on FOL and monitoring metrics (MOH movement, Forecast accuracy, VAM%).
• Drive growth and maintain a Sugar Pipeline.
• Maintain relationships with customers at executive level and drive resolutions.
• Close all commercial negotiations and client pricing changes including labor indexing and inflationary costs.
• Oversee projects to maximize COP and drive site efficiency improvements.
• Coordinate cross-site communication and promote best practices within Flex.

Conocimientos

Problem solving

Instruction interpretation

Educación

Bachelor's degree or equivalent experience

Herramientas

Sugar CRM

ViewPoint

Descripción del empleo

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Global Account Manager EMEA located in one of our location in UK or Ireland.

Reporting to the Global Account Director, the Global Account Manager EMEA is responsible for the direct sale of Flex's services to targeted accounts, serving as the key customer point of contact and being accountable for customer satisfaction, while providing Flex management with insights to evaluate sales opportunities and drive strategic account growth across the EMEA region.

What a typical day looks like:

• In charge of GAM/Site handshake on FOL, searching items such as MOH movement, Forecast accuracy, VAM %, IDL/DL% of VAM etc.
• Manager delivering growth and maintaining a Sugar Pipeline.
• Ensures relationships management with Customer at executive / resolutions-making levels.
• In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
• Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
• Segment relationship management and information flow, developing growth through pan-Flex contribution.
• Manage contract renewals, changes, and maintenance.
• Hold up delivery Customer Satisfaction and Viewpoint scoring across all sites.
• In charge of improving communication and driving best practices across multi-sites.
• Ensures all client programs execute to contract, hitting key KPIs.
• Accountable E&O management / claims.
• In control of tracking risks on the business and reporting to Flex business accordingly.

The experience we’re looking to add to our team:

• Typically requires a Bachelor's degree or equivalent experience.
• Typically requires a minimum of 8 years of sales/account management experience.
• Flex sales CRM – Sugar; ViewPoint.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• A competitive salary and benefits package which includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

• Flexible/Remote/Hybrid Work based on your Job Function
• Travel opportunities (role dependent)
• Support in your well-being by access to
  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

BB97

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e‑mailing: [e-mail].