German-Speaking Rent-a-Car Specialist — Sofia (Relocation)

Recruitment By Ierotheos

España

Presencial

EUR 20.000 - 27.000

Jornada completa

Hace 11 días

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training
Health Insurance
Relocation package

Descripción de la vacante

Mercier Consultancy Group is seeking a German Speaking Rent-a-Car Consultant to support German-speaking travelers with vehicle rental needs from Sofia, Bulgaria. You will handle reservations, modifications, and inquiries while ensuring a seamless experience across Europe.

The role requires native or fluent German, travel/hospitality or car rental background, excellent communication, and strong digital skills.

Formación

  • Native or fluent German (spoken and written) is mandatory.
  • Previous experience in travel, hospitality, or car rental is highly preferred.
  • Excellent communication and problem-solving skills for a service-oriented environment.
  • Strong digital literacy and ability to navigate multi-platform reservation systems.

Responsabilidades

  • Provide high-quality customer service to German-speaking travelers regarding rental requirements.
  • Manage reservation modifications, cancellations, and inquiries efficiently.
  • Resolve travel logistics issues to ensure a frictionless rental experience.
  • Maintain accurate records of rental agreements and client interactions in the database.
  • Promote additional travel services and vehicle upgrades to enhance the customer journey.
  • Coordinate with international offices to align vehicle availability and logistics.
  • Ensure communications align with brand standards of travel partners.

Conocimientos

German fluency
Customer service
Problem solving
Digital literacy
Reservation systems
CRM software

Herramientas

CRM software
Reservation systems

Descripción del empleo

Mercier Consultancy Group is seeking a German Speaking Rent-a-Car Consultant to support German-speaking travelers with vehicle rental needs from Sofia, Bulgaria. You will handle reservations, modifications, and inquiries while ensuring a seamless experience across Europe.

The role requires native or fluent German, travel/hospitality or car rental background, excellent communication, and strong digital skills.

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